KYC Analyst

Melio’s innovative platform has created new and exciting ways to engage US small businesses in the payments ecosystem; and as with any financial innovation, this has also introduced threats and vulnerabilities. The Risk & Compliance Team works to protect Melio’s platform and users from fraudulent, abusive and prohibited activity. We work cross-functionally, alongside multiple business lines within the company, to ensure our products and movement of money remain compliant with local regulations, as well as keeping our users safe. Our Team plays a critical role in maintaining Melio’s reputation, financial stability, and operational continuity.

As a KYC Analyst you’d be joining the team working behind the scenes to protect Melio from bad actors; managing the risks that might have adverse impacts on our product, financials and our ability to meet client needs. This includes the onboarding, periodic reviews and enhanced due diligence of existing and potential Melio users. You’ll also be evaluating the verticals we work with to understand their unique profiles and exposures.  

Qualifications: 

• 1+ years experience in FinTech or other closely regulated industry
• Bachelor’s degree or relevant work experience;
• Professional English skills 
• A comprehensive understanding of US Regulations KYC Regulations;
• Ability to manage and prioritize simultaneous projects, related to different stakeholders, internal and external to company
• Excellent interpersonal, verbal, and communication skills, strong professional presence to support regular interactions with senior management
• Strong research and analytical skills
• Ability to anticipate and proactively initiate future projects 
• Ability to work on site, central Tel Aviv office, at least 3 days per week

A day in the life and how you'll make an impact: 

• Help safeguard Melio's financial integrity, conducting daily reviews and follow-ups to keep us compliant with regulatory KYC requirements
• Dig into the details by performing both basic and enhanced due diligence screenings on new and existing Melio customers, building a clearer picture of who we're working with
• Connect the dots across customer data, documentation, and negative news to assess risk profiles in line with internal and external KYC regulations
• Own the paper trail, documenting and maintaining all due diligence evidence, RFIs, and internal communications to ensure full visibility at all times
• Spot the signals that matter, escalating accounts where actual activity doesn't match expectations, and flagging broader issues to management with clear context and sound judgment
• Help sharpen our tools by contributing to QA and monitoring of relevant system rules and features
• Dive into ad hoc projects that stretch your skills and make a real impact across the team

About the hiring department:

The Risk & Compliance department protects Melio's platform, reputation, and users from fraud, abuse, and financial crime.

As part of Xero, our responsibility has grown: we're now safeguarding not just Melio's payment flows, but the broader integrated financial ecosystem that millions of businesses depend on. This means implementing sophisticated controls, monitoring for emerging threats, and ensuring compliance across multiple regulatory frameworks.

We identify risks before they become problems, design systems to prevent fraud at scale, and ensure that every user and transaction on our platform is legitimate. We balance security with user experience—keeping bad actors out while making the platform seamless for legitimate businesses.

As fintech continues to evolve and fraud techniques become more sophisticated, our work is more critical than ever. You'll use data science, machine learning, and good old-fashioned investigative skills to stay ahead of threats.

If you want to be the shield that protects millions of small businesses, we need you.

About Melio

Melio, a Xero company, is revolutionizing how small businesses handle payments. By combining Melio's best-in-class bill pay platform with Xero's global accounting expertise, we're building the ultimate financial command center for American small businesses. We're the fastest-growing B2B payment solution in the US—but we're still small enough that you can make real, visible impact as we scale to reach millions more businesses.