Job Application for IT Helpdesk Internship at MEMIC

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If you’re the person friends call when their laptop freezes or their Wi‑Fi mysteriously stops working, this internship is your moment. As our IT Helpdesk Intern, you’ll be on the front lines of technical support, helping employees solve real issues, learning how enterprise systems work, and getting hands‑on experience with hardware, software, and IT operations.

You’ll be part of a collaborative team that keeps the company running smoothly — and you’ll gain practical skills that translate directly into a future IT career.

What You’ll Do

You’ll start by joining the company‑wide intern project, then jump into the daily rhythm of the Help Desk. You’ll answer calls from employees who need technical support and respond to tickets submitted through ServiceNow. You’ll help set up, deploy, and support new or replacement equipment and software, and you’ll assist with maintaining our technical inventory so everything stays organized and up to date.

You’ll also create and update IT documentation, support larger‑scale IT projects when available, and get exposure to the tools and systems that keep a modern IT department running. Every day brings something new — and you’ll always have a team ready to guide you.

What You Bring

Pursuing an Associate’s degree or higher
Strong teamwork skills and the ability to thrive in a collaborative environment
Ability to manage time, complete projects on schedule, and escalate issues when needed

Why You’ll Love This Internship

You’ll gain real‑world IT experience, build confidence troubleshooting technical issues, and learn how enterprise support teams operate. You’ll work with hardware, software, documentation, and larger IT initiatives — all while helping people solve problems and keeping the organization running smoothly.

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MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. MEMIC is an equal opportunity employer encouraging diversity in the workplace.

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This internship pays $22/hour and the work schedule is Monday – Friday 8:00 am – 4:30 pm with a 1-hour lunch break. The total hours are 37.5 hours per week. Does this align with what you’re targeting for compensation?

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I hereby certify that the information contained in the employment application I submit to Maine Employers’ Mutual Insurance Company, hereinafter referred to as (“MEMIC”) or (“the Company”) is true and complete to the best of my knowledge. I understand that material omissions or falsification of this application may result in my disqualification from consideration for employment or dismissal from employment. I understand that the information I provide will be processed in accordance with MEMIC’s Job Applicant Privacy Notice (https://www.memic.com/job-applicant-privacy-notice). understand that my employment is subject to a satisfactory check of references. I authorize MEMIC and/or its designees the right to investigate the information given and to secure additional information, if necessary. I authorize my previous employers, educational institutions and all other individuals and organizations listed in this application form to provide information about my employment, work habits and character. I agree that MEMIC, and/or its designees and my previous employers, educational institutions and all other individuals and organizations listed in this application form will not be held liable in any respect if an employment offer is not made, is withdrawn, or my employment is terminated because of furnishing necessary information incident to the employment process. I understand that MEMIC is in no way obligated to provide employment and I am in no way obligated to accept employment, if offered. This application does not bind either party, and the statements contained herein do not constitute and should not be interpreted to constitute any sort of contract of employment for a specific period of time. I understand this application for employment is valid for 30 days only. Consideration for employment after 30 days requires a new application. I understand that upon offer and acceptance of a position with MEMIC, I will be required to provide documentation establishing my identity and eligibility to be legally employed in the United States. I understand that employment at MEMIC is employment at will. Employment may be terminated with or without cause at any time by me or by the Company. Terms and conditions of employment with MEMIC may be modified at the sole discretion of the Company with or without cause and with or without notice, except as may be required by law. I also understand that other than the President of the Company, no one has the authority to make any agreement for employment other than for employment at will or to make any agreement limiting the Company’s discretion to modify terms and conditions of employment. MEMIC is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person’s race, national origin, color, religion, age, gender, sexual orientation, gender identity or expression, disability, genetic information, military and veteran status, or any other protected status under applicable federal, state or local law. If you agree to the above, please type your first and last name and today's date.

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