Infrastructure Support Analyst (Chicago)

Description 

MEMX is searching for an Infrastructure Support Analyst (standard shift hours are 12:30 pm to 8:30 pm CT) who will work with the infrastructure and data center operations teams. This person will play an integral part in the physical set-up and operations required to successfully run an exchange. The candidate must have a strong technical background and a passion for hands-on problem solving. The ideal candidate will have some experience in a corporate or technical setting with a strong desire to learn. 

Data Centers are located in Chicago, IL, Secaucus, NJ and Weehawken, NJ. 

MEMX currently has a U.S. presence in these states: California, Connecticut, Delaware, Florida, Georgia, Illinois, Kansas, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, & Utah.  

*If you live outside of the above states, please list in your application and our team will evaluate.  

Responsibilities 

• Work onsite at the MEMX Chicago Data Center 2-3 days per week, primarily at the end of your shift (6:30 to 8:30 pm CT)
• Some Saturday availability is required
• Standard shift hours are 12:30 pm to 8:30 pm CT, with remote work on non-onsite days
• Configure data center gear, run cables, replace, and repair servers/network gear
• Work with Data Center Operations team to build out new data centers
• Monitor data center technology and address issues as they occur
• Prepare write-ups and documentation as issues develop to support future troubleshooting needs 
• Research technical problems and identify, implement, and communicate technical fixes

Requirements 

• Associates degree or similar experience level preferred  
• Basic understanding of programming concepts and desire to learn specific programming languages (java, python, etc.)  
• Mac OS, Linux and iOS familiarity preferred
• Ability to work out of our Chicago data center 2-3 days per week 
• Ability to travel to other data center locations occasionally  
• Broad systems thinking - understands the connections and relationships across functions and entities for both internal and external constituencies.  
• Desire to learn more about finance, exchanges, and markets.  
• Will thrive in a fast-paced work environment  
• Knowledge of Ansible preferred  
• Because this role requires frequent access to the data center, candidate must live in or close to Chicago 

Benefits  

At MEMX you will have the ability to work with a talented team of professionals who bring diversity of thought and background. You will have the opportunity to shape the future of our company and the impact MEMX will have on our clients and the broader markets. We offer competitive employee benefits and perks and will continue to make this a priority to attract the best.   

• Work From Home 
• Health Care Plan (Medical, Dental & Vision) 
• Retirement Plan (401k) 
• Life Insurance (Basic, Voluntary & AD&D) 
• Unlimited Paid Time Off 
• Generous Paid Family Leave 
• Short Term & Long-Term Disability 
• Training & Development 
• Wellness Resources 

Pay Range: $60,000 – 100,000 USD 

*Pay ranges are a general guideline only and not a guarantee of compensation. Compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location.  

Equal Opportunity Statement 

MEMX is an equal opportunity employer. We are committed to creating a diverse and inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

Diversity Inclusion Statement 

At MEMX, we believe that diversity and inclusion are essential to driving innovation and success. We welcome and celebrate individuals from all backgrounds and perspectives, and we strive to create an inclusive culture where everyone can thrive.