Clinical Education Specialist

About Mendaera, Inc.

Mendaera is developing technology that will enable all healthcare providers to do more for their patients. Our platform combines real-time imaging, robotics, and artificial intelligence to make precise and consistent intervention more accessible. Our aim is to eliminate barriers in the patient journey, accelerate recovery, delight customers, and reduce cost of care.

About the Opportunity
Mendaera is looking for a Clinical Education Specialist to help develop and deliver educational content and training programs for our products and services. 
The position reports to Mendaera’s Vice President of Product and will collaborate closely with Mendaera’s Engineering and Commercial teams. The annual salary range for this role is $140,000 - $175,000.

About You
We are looking for candidates who: thrive in fast-paced environments; embrace ambiguity; can create frameworks and work product from scratch; are able to level between micro and macro analysis; possess critical and system thinking ability; are detail oriented.

Clinical Education Specialist responsibilities include:
●    Provide guidance on best practices for training internal and external stakeholders 
●    Develop a customer-facing training pathway, inclusive of program and content
●    Deliver training to customers, to enable safe and effective use of Mendaera’s product offerings
●    Understand and incorporate customer feedback to improve and update training materials and delivery
●    Refine educational content as new product features and offerings are developed
●    Develop training pathways and support internal stakeholder training
●    Effectively collaborate and communicate with cross-functional teams such as: Product Management, Clinical Engineering, Marketing, Regulatory, and Legal

Desired skills and experience:
●    At least 4 years’ clinical training and education experience, for medical devices
●    Entrepreneurial, self-motivated, and independent, with excellent analytical capability
●    High emotional intelligence and ability to build and manage diverse relationships
●    Demonstrated experience collaborating with cross-functional partners
●    Strong written and verbal communication skills; exceptional presentation skills
●    Versatility and ability to operate in a small-team environment

Work Expectations:
●    Hybrid work environment, with moderate on-site presence at Mendaera HQ required
●    High willingness to travel for user engagements