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Program Manager - Case Management/MAT/IOP

Denver

WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. 

NEW HIRE SALARY RANGE: $65,365 - $76,900 per year

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges.  We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: https://wellpower.org/workplace-of-choice/.

POSITION SUMMARY: Provide clinical and administrative leadership to a multidisciplinary adult clinical team, ensuring efficient operations and high-quality care delivery. This role includes managing case management programs while overseeing the Medication-Assisted Treatment (MAT) and Intensive Outpatient Program (IOP). The position involves coordinating team functions and community partnerships to enhance treatment outcomes for consumers, all while adhering to established budgetary guidelines.

DUTIES & RESPONSIBILITIES: 

  • Ensure accuracy, quality and efficiency standards are met with regards to medical records standards and case management services for consumers. 
  • Advocate appropriate services for consumers. 
  • Identify, implement and monitor customer service standards to ensure team is meeting internal and external customer needs and perform all services in a professional manner. 
  • Participate in the development of long and short term goals for the team that are consistent with program and organizational goals. 
  • Train and evaluate clinical and administrative support staff to maintain quality within the team, encourage growth and development of staff while instilling awareness of cultural diversity. 
  • Complete performance evaluations timely and provide appropriate coaching and counseling to ensure all employees perform at satisfactory levels, identify when discipline is appropriate. 
  • Participate in the selection process for internal and external candidates for clinical and support positions. 
  • Conduct timely audits to ensure compliance with MHCD policies, state and other regulatory policies regarding clinical care and documentation. Revise and update internal policies. 
  • Assist with the financial planning, budgeting, and forecasting needs of the team. Take corrective action as needed to ensure compliance of established budget. 
  • Maintain a trauma informed environment of wellbeing. 
  • Other duties as assigned 

EDUCATION/REQUIREMENTS:   Master’s degree in psychology, social work or other related human services degree. Licensure required (LPC, LCSW, LMFT, or Licensed Psychologist) Must have valid Colorado Driver license and a recent clean driving record.   

EXPERIENCE: Three years in mental health or human services field.  One or more years of manager and/or clinical supervisor experience preferred. 

WORKING CONDITIONS:  May require occasional evening or weekend hours.

Why else might you want to consider working at WellPower?

  • Named Top Workplace - we have been named a Top Workplace by the Denver Post for ten consecutive years
  • Champion Social Justice Causes - we are committed to ending anti-Black racism in our community
  • 9 Paid Holidays – including Juneteenth, Martin Luther King Jr. Day and more
  • Robust Benefits Package – our benefits start at 30 hours per week and include medical, dental, and vision insurance, and a retirement match
  • Employee Resource Groups – our ERG’s offer a chance to connect, address workplace challenges and get support from individuals who share similar characteristics or life experiences
  • Gainsharing – we offer a bonus to employees if the organization meets certain requirements for the year
  • $52,000/year minimum wage for all employees – we believe that our employees should earn a livable wage conducive to the cost of living in Denver, Colorado
  • Free Licensure Supervision – for LCSWs/LPCs/LMFTs
  • Sports Leagues – we offer a variety of activities for our employees, including bowling, dragon boat racing, volleyball leagues, and more

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I certify that all of the information I have provided in this application is true and complete, without omissions of any kind. I understand and agree that if at any time, it is discovered that any information provided by me in this application is false, misleading or incomplete, this application will be void, and Mental Health Center of Denver (“MHCD”), may, in its sole discretion and without liability to me immediately terminate my employment.

I authorize all employers, educational institutions and persons named in this application to give any information regarding my previous employment, my character, and my qualifications to MHCD or its authorized representatives. I hereby release these employers, educational institutions and persons from all liability to me for providing this information.

I understand and agree that this application is not a contract nor an offer by MHCD to form a contract. I acknowledge and agree if hired, my employment with MHCD will be “at will,” meaning that either I or MHCD may terminate the employment relationship at any time for any reason or no reason, with or without cause, with or without notice, and with MHCD’s only obligation to me being to pay salary or wages owed for work performed prior to termination.

Except as stated in the following paragraph, I understand and agree that no manager or employee of MHCD has authority to enter into any agreement for employment for a definite period of time or to make any agreement with me that would alter the employment “at will” relationship. Therefore, I agree that it would be unreasonable for me to believe that any statements from MHCD, whether oral or written (including any policies or procedures that I may be provided), create a contract between MHCD and me or alter the employment at-will relationship.

I understand and agree that if hired, my status as an at-will employee could be changed only if (1) enter into a written agreement with MHCD entitled “(Contract of Employment for (my name)” and signed by MHCD’s Chief Executive Officer, Human Resources Director and me; or (2) I become a member of the Collective Bargaining Unit under the Collective Bargaining Agreement between MHCD and Service Employees International Union, Local 105 AFL-CIO, and the employment at-will relationship is altered by that Collective Bargaining Agreement.

7.701.8 PERJURY STATEMENT—APPLICATION FORMS FOR EMPLOYMENT WITH A CHLD CARE PROVIDER [EFF. 9/3/99]

Any applicant who knowingly or willfully makes a false statement of any material fact of thing in the application is guilty of perjury in the second degree as defined in Section 18-8-503, C.R.S., and upon conviction thereof, shall be punished accordingly.