Job Application for Program Manager - Access Services at WellPower

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WellPower provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

WellPower values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Program Manager – Access services will provide clinical and administrative supervision to a multi-disciplinary clinical and administrative staff to ensure efficient team operations. Coordinate team functions and community activities to enhance the quality of treatment consumers receive. Operate within established budgetary guidelines. Answer phones and screen calls for eligibility for services and provide referrals. Complete Behavioral Health Assessment face to face with the consumer. Manage contracts with Laradon and Denver Department of Human Services, Core Services.

STARTING SALARY: $65,365 - $76,900/yr

WellPower is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

All full-time, benefits eligible employees will be eligible for WellPower’s benefits plan. For a full description of benefit offerings, please visit: https://wellpower.org/workplace-of-choice/.

ESSENTIAL JOB FUNCTIONS:

Ensure accuracy, quality and efficiency standards are met with regards to medical records standards. Advocate appropriate services for consumers.
Participate in the development of long and short-term goals for the team that are consistent with program and organizational goals.
Train and evaluate clinical and administrative support staff to maintain quality within the team, encourage growth and development of staff while instilling awareness of cultural diversity.
Complete performance evaluations timely and provide appropriate coaching and counseling to ensure all employees perform at satisfactory levels, identify when discipline is appropriate.
Participate in the selection process for internal and external candidates for clinical and support positions.
Assist with the financial planning, budgeting, and forecasting needs of the team. Take corrective action as needed to ensure compliance of established budget.
Perform other responsibilities as required or assigned.
Respond and communicate to community in a timely manner
Look up consumer information on multiple computer platforms
Schedule intake appointments in the Electronic Medical Record (EMR)
Understand multiple insurance coverage for Behavior Health
Call social workers at hospitals after fax referrals have been received
Refer consumers to other mental health providers in the community
Coordinate scheduling appointments with team members
Phone screening and documenting the screening
Provide Behavior Health Assessment including a provisional diagnosis
Complete 30 day treatment plans
Supervises clinical and support staff as assigned by Director
Provides performance coaching and evaluation of supervisees
Attend meetings at hospitals within Denver county
Maintain a trauma informed environment of wellbeing.
Other duties as assigned

EDUCATION/REQUIREMENTS: Master’s degree in psychology, social work or other related human services degree. Licensure required (LPC, LCSW, LMFT, or Licensed Psychologist) Must have valid Colorado Driver license and a recent clean driving record.

EXPERIENCE: Three years in mental health or human services field. One or more years of manager and/or clinical supervisor experience preferred.

SUPERVISORY RESPONSIBILITIES: Provides licensure supervision to assigned clinical and support staff. Evaluates employees, supervise up to 6 employees including other supervisors.

Why else might you want to consider working at WellPower?

Named Top Workplace - we have been named a Top Workplace by the Denver Post for 11 consecutive years
Champion Social Justice Causes - we are committed to ending anti-Black racism in our community
9 Paid Holidays – including Juneteenth, Martin Luther King Jr. Day and more
Robust Benefits Package – our benefits start at 30 hours per week and include medical, dental, and vision insurance, and a retirement match
Employee Resource Groups – our ERG’s offer a chance to connect, address workplace challenges and get support from individuals who share similar characteristics or life experiences
Gainsharing – we offer a bonus to employees if the organization meets certain requirements for the year
$53,345/year minimum wage for all employees – we believe that our employees should earn a livable wage conducive to the cost of living in Denver, Colorado
Free Licensure Supervision – for LCSWs/LPCs/LMFTs
Sports Leagues – we offer a variety of activities for our employees, including bowling, dragon boat racing, volleyball leagues, and more

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I certify that all of the information I have provided in this application is true and complete, without omissions of any kind. I understand and agree that if at any time, it is discovered that any information provided by me in this application is false, misleading or incomplete, this application will be void, and WellPower, may, in its sole discretion and without liability to me immediately terminate my employment.

I authorize all employers, educational institutions and persons named in this application to give any information regarding my previous employment, my character, and my qualifications to WellPower or its authorized representatives. I hereby release these employers, educational institutions and persons from all liability to me for providing this information.

I understand and agree that this application is not a contract nor an offer by WellPower to form a contract. I acknowledge and agree if hired, my employment with WellPower will be “at will,” meaning that either I or WellPower may terminate the employment relationship at any time for any reason or no reason, with or without cause, with or without notice, and with WellPower’s only obligation to me being to pay salary or wages owed for work performed prior to termination.

Except as stated in the following paragraph, I understand and agree that no manager or employee of WellPower has authority to enter into any agreement for employment for a definite period of time or to make any agreement with me that would alter the employment “at will” relationship. Therefore, I agree that it would be unreasonable for me to believe that any statements from WellPower, whether oral or written (including any policies or procedures that I may be provided), create a contract between WellPower and me or alter the employment at-will relationship.

I understand and agree that if hired, my status as an at-will employee could be changed only if (1) enter into a written agreement with WellPower entitled “(Contract of Employment for (my name)” and signed by WellPower’s Chief Executive Officer, Human Resources Director and me; or (2) I become a member of the Collective Bargaining Unit under the Collective Bargaining Agreement between WellPower and Service Employees International Union, Local 105 AFL-CIO, and the employment at-will relationship is altered by that Collective Bargaining Agreement.

7.701.8 PERJURY STATEMENT—APPLICATION FORMS FOR EMPLOYMENT WITH A CHLD CARE PROVIDER [EFF. 9/3/99]

Any applicant who knowingly or willfully makes a false statement of any material fact of thing in the application is guilty of perjury in the second degree as defined in Section 18-8-503, C.R.S., and upon conviction thereof, shall be punished accordingly.

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We recognize that people’s identities are complex. The Equal Opportunity Employment Office options do not usually capture how people identify. To work toward a better solution, we are providing these Self-ID options in the Voluntary Demographics section below. You may choose: "I prefer not to answer" any or all of the self-ID questions.

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Program Manager - Access Services

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