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Staff Product Designer - Risk

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Electric street lights made their debut in Paris in 1878 marking a significant shift from using gas lamps. Offering brighter and more reliable illumination, they enhanced nighttime visibility, safety, and convenience, while reducing maintenance costs and eliminating the hazards of gas lighting. 

Their widespread adoption by cities prompted new lighting policies and heavily influenced urban infrastructure development. Electric street lights not just transformed the urban environment but redefined our idea of public safety and convenience.

One and a half centuries later, Mercury is on a similar journey to transform banking* experiences to become safer and more convenient so that startups spend less time banking and more time building. We believe that the key to our success revolves around thoughtful design and we’re looking to hire the first staff product designer for our Risk Organization. As a staff designer, you’ll play a critical role in shaping how customers interact with risk and fraud experiences and build best-in-class tools for our internal teams.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group and Evolve Bank & Trust®; Members FDIC.

In this role: 

  • You will help shape the long term strategy for Risk and other products at Mercury by influencing the thinking at the executive level. 
  • Understand how our external and internal users interact with risk-related products and bring that understanding to your product team, to inform how our products get built.
  • Lead design solutions that help scale our experiences while abstracting the complexities of risk and compliance.
  • Collaborate closely with product, engineering, and risk partners to craft a long-term vision and roadmap for your product area.
  • Work across the entire design stack, including speccing projects, designing workflows, detailed interactions, and high-fidelity visuals, and ensuring quality implementation.
  • Find elegant solutions to user problems and imbue perspective that transforms mundane tasks into rewarding experiences.
  • Simplify and cull design elements with a ruthless eye.
  • Craft designs from first principles.
  • Prototype multiple visual and UX concepts and then narrow them to the right solution.
  • Communicate the reasoning behind your product decisions and arrive at the most optimal solution together with your team.
  • Mentor other designers to uplevel the development and execution of breakthrough ideas and build new products, tools, and/or processes that help move the team goals forward.

You are the right fit if you:

  • Have 8+ years of experience in the design industry. 
  • You have worked in the fields of risk, fraud, or compliance space (or other heavily regulated industries). 
  • Have experience collaborating with cross-functional partners at senior levels to define product strategy.
  • Are comfortable running different types of quantitative & qualitative research and can use it to inform product decisions.
  • Have a strong understanding of when and how to use metrics to inform design and measure success.
  • Have the ability to design whole systems, not just interface elements or static pages.
  • Have experience and interest in the entire design stack, including UI/UX, visual design, and interaction design.
  • Have experience building for a variety of form factors, including mobile and web.
  • Understand when no design is the best design.
  • Feel comfortable anticipating and designing for edge cases.
  • Understand the balance between perfect design and getting to market.
  • Exhibit kindness and humility in everyday interactions.
  • Enjoy working with fellow designers of all levels.

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees (any location): $212,500–$250,000
  • Canadian employees (any location): CAD 193,400–227,500

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

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