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Senior Product Manager - Payments

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

Second to holding money in a secure place, the quintessential tenet of a banking* experience is to enable users to move money. The Payments team at Mercury is obsessively focused on building scalable, reliable, and lightning-fast payment systems that form the bedrock of our customers’ financial operations. As a product manager on this team, you’ll work to make payments seamless for users, enabling them to focus on running their business.

This is a technical product role that requires empathy and foresight into our users’ present and future needs as they pertain to sending and receiving money. You will collaborate across internal and external teams to jointly shape plans that lead to great payment experiences, working tirelessly to mask the “under the hood” complexities for our users. You will utilize your data acuity and customer insights to better prioritize and justify the payments roadmap.  

Secure, reliable, thoughtful, and (perhaps) magical, is how a user should describe a payment made on Mercury. Your primary focus will be making  the 'send money' experience so intuitive and effortless that users barely realize they're engaging in a complex financial transaction.

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of the journey, we would expect you to:

  • Co-own an ambitious product roadmap focused on lovable payment experiences from ideation to execution with design, data, and engineering.
  • Create a sending money experience so smooth and reliable that it continues to be a key differentiator for Mercury in the competitive fintech landscape.
  • Prioritize areas of product investment using a range of qualitative and quantitative inputs, which often require making tradeoffs in a highly ambiguous environment.
  • Be a collaborative powerhouse across Mercury, ensuring stakeholders are brought in and aligned on the vision of Mercury payments and feels joint ownership over strategy and results.
  • Think through the unit economics of payments, especially as it relates to our banking partnerships strategy.
  • Clearly communicate technical and non-technical product specifications for payment improvements/features to enable efficiency across a wide breadth of stakeholders.
  • Drive accountability — hold yourself and others accountable in service of great work.
  • Ideally, you’ll have some of the following qualities—but if you don’t fit this mold and feel like you could do a great job, we’d love to hear from you anyway.

Some things that might make you successful in a role like this:

  • 7+ years of relevant product management experience, including 4+ years of experience within banking, payments, international wires, and ACH in a fintech setting
  • Strong UX sensibility with a track record of creating intuitive, user-friendly financial products
  • Experience conducting user research and translating insights into product improvements
  • Proficiency in using data analytics to inform UX decisions and measure the impact of product changes
  • Ability to balance deep technical understanding of product and partner requirements with a relentless focus on user experience
  • Be able to take complex problems and distill them into first principles, always keeping the end-user in mind

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees (any location): $203,100 - $238,900
  • Canadian employees (any location): CAD 184,800 - 217,400

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

 

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