Back to jobs

Senior Content Strategist

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

The Stories team is a small but mighty facet of our Brand team that works on all flavors of storytelling—from content marketing to editorial, social media and more. We’re your blog builders, Meridian magazine makers, email strategists, social managers, and video editors, working in close partnership with Design, Copy, Product Marketing, Comms, and other teams across Mercury. 

We’re looking for a creative and growth-oriented Content Strategist to help us evolve and scale our content programs—and deliver winning results. You’re a users-first builder and storyteller who’s as obsessed with bringing a new strategic vision to life as you are with the fine details of staging a blog post. You’re driven to cut through noise and deliver real value to entrepreneurial audiences—founders, business leaders, and others building business whether they’re bootstrapped or venture-backed, mom-and-pop or Silicon Valley, ecomm or SaaS. And you fear no dashboard—you take a highly organized and data-oriented approach to your work, leaving stakeholders cool, calm, and confident that you’re not just going to help build something good on paper, you’re going to learn, measure, and iterate, too.

In this role, you will:

  • Write, edit, and ideate across channels including (but not limited to) our blog, social media, and newsletters.
  • Work cross-functionally to develop and support organic content strategies that drive business results while further elevating our brand and delivering real value to our customers and community.
  • Manage select content programs from planning to reporting, assignment to build, and chip in on others, demonstrating an owner’s mindset and upholding a high bar for quality.
  • Exercise excellent judgment as you work with freelancers and vendors to help the Stories team produce and manage content at scale. 
  • Holistically evaluate content-driven growth opportunities across our content distribution channels, and make recommendations that balance data, customer listening, and heart
  • Be (or become) an Asana megastar, collaborating and communicating process with grace and transparency. 

You should:

  • Have at least 8 years of Marketing experience, with a strong focus on multi-channel storytelling, content development, and project management. (While we’re looking for strong content marketing experience, we know that can take a lot of shapes—we care less about your titles and more about the realities of the work you’ve done!)
  • Have impeccable writing and editing skills, with a penchant for bringing technical, financial, or other “formal” topics to life.
  • Have general familiarity with SEO best practices
  • Be experienced developing effective project and content briefs and working with freelancers and cross-functional teams to accomplish your objectives. 
  • Be hungry to learn, build, and deliver best-in-class content, with a bias toward action without ever cutting corners.
  • Be immediately comfortable working with Google suite and project management tools, and at ease learning new tools and platforms quickly. 

Nice to haves:

  • Experience working in financial services or fintech
  • Familiarity with the compliance rigor of working on content in a highly regulated industry
  • Experience working with video, audio, or visual asset creation (or agencies that do so)
  • Social or community experience 

To apply, please complete our application form, and include a cover letter and links to your portfolio, website, or clips. As this is a writing-oriented role, your cover letter is key to helping us understand how you tell stories—we will not consider applications without a cover letter. 

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees located in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $163,500 - 192,300
  • US employees located outside of New York City, Los Angeles, Seattle or the San Francisco Bay Area: $147,200 - 173,100
  • Canadian employees (any location): CAD 148,800 - 175,000

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

#LI-DNI

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter*

Accepted file types: pdf, doc, docx, txt, rtf


Upload anything

Accepted file types: pdf, doc, docx, txt, rtf

Past work, references, side projects, fun facts, recent poetry, etc.

Select...

Please list city and state/province (San Francisco, California, Toronto, Ontario, etc.) 

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Mercury’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.