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Head of Risk Product

San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States

A layperson may look at the Mercury product and think its differentiation lies in the thoughtfulness of its design, its completeness of feature set, or the power of its tools. But for all its surface charms, Mercury is truly made by the complex systems which underpin its functions, invisible to the naked eye, that seek deep understanding of our customers; manifest this understanding through thoughtful product, smooth operations, and wise rules; and then enable business leaps while carefully balancing risk, compliance, and regulation. 

The face of the Mercury product might be its dashboard, but its character is set by the product, people, and process that comprise Risk. Mercury is hiring a Head of Risk Product to help shape the fundamental character of Mercury through our next phase of scale. 

You’ll work to understand customer, business, and partner needs deeply, develop product strategy, and lead teams to execute on priorities with skill, thoughtfulness, and care. You’ll also build teams that are outcome-oriented, using qualitative and quantitative metrics to guide decision-making, while creating a culture in which everyone you work with feels a strong sense of shared ownership over our product direction and results. Most importantly, you’ll ship high quality products to our customers that we think they’ll genuinely love. 

*Mercury is a financial technology company, not a bank. Banking services provided by Choice Financial Group, Column N.A., and Evolve Bank & Trust, Members FDIC.

As part of this job, you will:

  • Lead Risk Product across all of Mercury, including both platform capabilities, and vertical risks across banking, cards, & payments products
  • Deliver lovable product experiences to our customers while holistically managing risk, compliance, and regulation
  • Guide 4+ PMs and product teams on strategy, execution, craft, and much more
  • Partner closely with your Design & Engineering counterparts, our Risk Business & Ops team, and our Compliance team to set strategy and vision for Risk at Mercury
  • Build an organization that can react quickly and adapt to short-term goals, while investing in long-term platform work
  • Work with our banking, cards, and payments partners to deliver compliant products
  • Enable our other product teams to deliver great product experiences to customers with speed and at scale
  • Develop systems to increase the efficiency and scalability of Mercury’s risk processes and systems through rapid growth 
  • Pick and manage the best product tools and vendors to help Mercury manage risk
  • Find harmony and balance

Here are some things that might be helpful for this role:

  • 10+ years experience as a PM, with at least 3+ years in Risk
  • Experience building, scaling, and leading product teams across a wide surface area of financial products
  • Experience leading multiple product teams (>40+ engineers)
  • Experience working at a fintech company scaling quickly
  • Expert understanding of risk, compliance, and fraud trends, and generally sound industry knowledge
  • Great communication skills—you’ll need to explain Mercury’s products and programs not only to a wide array of internal partners, but to external partners and executives
  • Aptitude working in complex, technical product areas
  • Strong systems thinking
  • Excellent cultural leadership & communication skills
  • Strong intuitions in building beautiful product experiences for customers—and you should love customers
  • Strong understanding of data & driving business decision-making with data
  • And, ideally, a sense of humor

The total rewards package at Mercury includes base salary, equity (stock options), and benefits.

Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers.

Our target new hire base salary ranges for this role are the following:

  • US employees (any location): $278,000 - $327,000
  • Canadian employees (any location): CAD 253,000 - 297,600

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024. Please see the independent bias audit report covering our use of Covey here.

 

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