Community Reinvestment Act (CRA) Officer

With Mercury’s continued progress toward becoming a chartered bank, establishing a strong and forward-looking Community Reinvestment Act (CRA) program is a key part of building a durable, regulator-ready foundation. 

As Mercury’s first Community Reinvestment Act (CRA) Officer, you will build and lead a scalable, regulator-ready CRA program in preparation for bank charter readiness. This role combines strategic program design with operational execution, ensuring Mercury can establish and run a CRA program aligned with regulatory expectations and a digital-first business model.

You will define how Mercury shows up for the communities we serve, translating regulatory requirements into a program that is credible, measurable, and integrated into how we operate.

*Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC.

What You’ll Do

• Build and own Mercury’s CRA program end-to-end, including policies, procedures, and governance framework
• Develop and execute against the CRA strategic plan, including coordination of internal partners and community organizations within the Bank’s assessment areas
• Engage with Bank Leadership on CRA mapping on the applicability of Mercury’s product offerings
• Own CRA reporting, delivering clear, credible updates on the Bank’s CRA performance to senior leadership and Board-level stakeholders
• Maintain and update the CRA Public File in accordance with regulatory requirements.
• Create training and provide guidance to bank staff regarding CRA requirements, community development opportunities, and regulatory expectations.
• Manage CRA data integrity including CRA loans, Community Development loans, qualified investments, donations, and CRA service hours.
• Maintain relationships with community organizations, economic development groups, and housing organizations to identify community credit needs. This means building a Utah-specific community network from scratch.
• Serve as primary CRA contact during regulatory examinations and independent audits; coordinate responses and corrective action plans.
• Oversee the Bank's volunteer program to meet Strategic Plan commitments.
• Identify and help evaluate community development opportunities, including grants, investments and lending significant enough to meet asset target goals.  
• Maintain records and documentation on all CRA activities and programs

What You’ll Bring

• 5+ years of demonstrated passion for and experience in CRA, and community development; digital banking* and/or strategic plan CRA experience preferred
• Strong understanding of CRA regulations and regulatory expectations 
• Experience building or managing CRA programs in evolving or ambiguous environments
• Experience leading regulatory facing CRA examinations 
• Strong cross-functional collaboration skills and ability to influence without direct authority

Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

We use Covey as part of our hiring and / or promotional process for jobs in NYC and certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on January 22, 2024.

[Please see the independent bias audit report covering our use of Covey for more information.] 

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