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Solutions Architect (Adobe Marketo)

Chicago, IL

Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. 

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Adobe Solution Architect, you will...

Assess client business requirements, design architectures, and develop solutions to support their complex needs.  Translate those requirements into technical specification documents used by Marketo Engage implementation teams and MarketingOps teams. You will also play a crucial client-facing role by co-leading status meetings, collaborating on project plans, advising the client on best practices, and sharing knowledge that enables the client team to operate efficiently and independently.

Be Accountable and Responsible

  • Design and implement flexible, cutting-edge marketing solutions and system architectures with clear metrics, milestones, and QA processes.
  • Oversee and document processes, technical requirements, and follow-ups, ensuring proactive communication with PMs and clients.
  • Lead complex Tier A projects and client relationships, collaborating with PMs, SMEs, consultants, and AEs.
  • Excellence in producing comprehensive technical documentation and enablement of client teams
  • Share design strategies with Configuration Consultants and Strategists, and validate the designs
  • Advise clients on best practices and tailored solutions for their teams
  • Cultivate client relationships, lead progress meetings, and update deployment strategies
  • Act as a subject matter expert in marketing operations, delivering innovative, scalable solutions, and mentoring junior team members.
  • Train clients on the Marketo platform and basic integrations, such as CRM (Salesforce and Dynamics 365), while handling all technical communications.
  • Identify business opportunities, propose innovative solutions, and take decisive action to address challenges.
  • Ability to estimate and scope new projects

These are the qualifications we’re looking for

  • 5-8 years of experience in Marketo design and implementation with deep system knowledge
  • 2-4 years of Marketo integration experience
  • Proven ability to multitask and prioritize workload in a fast-paced environment, preferably coming from a digital agency setting
  • Proven success in delivering end-to-end solutions with Marketo Engage and other marketing technology platforms
  • An Active Marketo Certified Expert (MCE) is required. 
  • Marketo Certified Solutions Architect (MCSA) is preferred or obtained within 3 months of hire.
  • Experience with Marketo Measure and/or AJO (Adobe Journey Optimizer) for B2B client execution is desired, but not required
  • Demonstrated ability to communicate effectively and persuasively, both written and oral, across various settings
  • Experience presenting in group environments with or without the use of technology

#LI-DP1

#LI-HYBRID

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $127,100 - 152,550, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

And here’s how we live our values at MERGE

  • Ability. Mastering our craft
  • Agility. Delivering with a growth mindset
  • Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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