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Management Supervisor

Boston, MA

Merge Storytelling and Technology

We bring together the minds and passions of creative pioneers, tech innovators, and data explorers to help ambitious clients solve business challenges and rise to the top. MERGE has enduring client partnerships with American Express, T-Mobile, LG, Subway, Kate Spade NY, Coach, The North Face, Meta, Adobe, BlueCross BlueShield, Abbott, Astellas, Supernus, CSL, GE Healthcare, Broward Health, Indiana University Health, Nationwide, and Morgan Stanley. With offices in Atlanta, Boston, Chicago, Denver, Kansas City, Montreal, New York City and Los Angeles. MERGE uses a talent-to-task process that enables clients to think higher and feel deeper about their customers. 

Promote Health, Wellness & Happiness

We are committed to promoting health, wellness and happiness in the world by partnering with purpose-driven clients in purpose-driven industries in healthcare, life science, and consumer products. Our deep vertical expertise and category insights stem from decade-long partnerships with our top clients.

Emerge to the Top of Your Career

At MERGE, we strive to create a superior work experience where talented and ambitious people grow. An experience that encourages people to think higher and feel deeper. An experience where people engage their minds and hearts to do the best work of their careers.

As our Management Supervisor you will…

Be Accountable and Responsible

As our Management Supervisor, you will manage the day-to-day activities on all assigned projects and/or accounts. You will manage day-to-day interactions between account team and clients, actively nurturing relationships with existing clients. This role combines strategic and hands on experience by delivering engaging, passionate outstanding ideas and work.  You will work closely with the account team lead to drive tactical projects through the agency and meet delivery requirements/deadlines. You will also act as a solution-oriented account manager that thrives on developing lasting, value-based, relationships between the client and agency teams. You will have consistent client contact and operate at a high level in all aspects of account management including:

  • Driving day-to-day execution of all assigned project/account deliverables; including multi-faceted, integrated, complex marketing campaigns
  • Providing strategic insights and support as needed to ensure all work aligns to strategic, creative and business objectives
  • Responsible for building and cultivating relationships with direct clients to facilitate the overall needs of the client and agency
  • Identifying business needs/challenges and implements solutions on owned projects/accounts as they come up
  • Pulls in and collaborates with account management leadership as well as other department leads as project objectives or opportunities warrant
  • Mentors and guides (manages if applicable) junior team members

These are the qualifications we’re looking for

  • Bachelor’s degree preferred or equivalent work experience 
  • 5+ years for related experience and 3+ year of account management experience within an ad agency environment.
  • Life Science experience is required
  • Ability to evaluate competitive communications across category, consumer, product, cultural trends, etc.
  • Willingness to roll up you’re in highly collaborative environment 
  • Advanced client management skills, especially as it relates to setting and managing client expectations
  • Superior professional communication and presentation skills
  • Commitment to client, attention to detail, and strong problem solving ability

 

#LI-JK1

#LI- HYBRID

 

At MERGE, we’re committed to fostering an environment where our team members can thrive in both their careers and personal lives, ensuring they feel supported and empowered to succeed.

MERGE believes in transparency and equity. In accordance with state regulations, we’re proud to include salary ranges in our job postings to ensure fair compensation practices.

The salary range for this role is $95,100-$114,100, based on the individual’s skills, experience, qualifications, location, and other relevant factors. The salary pay range is subject to change and may be modified at any time.  

MERGE is proud to invest in benefits that include meaningful Medical, Dental, Vision, Life Insurance, 401K, Lifestyle Spending Account, Employer Paid Life & Disability Insurance, Flexible Time off & Holidays plus many other benefits and rewards.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

And here’s how we live our values at MERGE

  • Ability. Mastering our craft
  • Agility. Delivering with a growth mindset
  • Humility. Collaborating for shared success

MERGE is proud to be an Equal Opportunity Employer

MERGE welcomes and celebrates diversity regardless of race, religion, color, national origin, gender, sexual orientation, veteran status or people with abilities. We believe that the more diverse we are, the more creative our work will be!

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