Part Time Education Manager – Based in Italy

As part of our international growth, MERIT is looking for a Part Time Education Manager, based in Italy, to help build and execute our Italian education and field strategy. You will play a key role representing Merit with Sephora customers, providing feedback to the commercial teams and defining the education strategy.

Key responsibilities:

• Represent the brand as the primary point of contact for our retail partners (in-store and country level education teams), driving the in-store sales and trainings within designated territory
• Achieve targeted territory sales growth, with all activities and initiatives aligned to achieving this core objective
• Develop effective store management and in store team relationships, that drive support, brand advocacy, and long term growth
• Develop a deep understanding of each store’s performance, customer profile, and opportunities to create tailored, store-by-store sales strategies that support the achievement of sales and KPI goals
• Create and deliver high impact education strategies for in-store training sessions, Sephora university, Sephora train-the-trainers and any wider training opportunities
• Train and educate freelancers, agencies, and new hires on selling techniques, brand storytelling and in-store performance expectations to ensure consistent and impactful brand representation
• Take leadership with scheduling and managing in-store freelancers, including setting KPIs, daily store targets and measuring their success
• Plan and execute successful in-store events to boost brand visibility and increase sales, working closely with the international & global team to ensure alignment with brand guidelines
• Apply market knowledge and retail insights to identify and advise on in-store marketing initiatives that drive brand visibility and awareness
• Maintain strong communication and relationships across the internal business to ensure cross-functional alignment and prioritization of key initiatives, ensuring to participate in team meetings to strategies opportunities
• Support with submitting weekly sales recaps for your territory, highlighting key success’s, challenges or key learnings
• Ensure in-store visual merchandising standards are consistently met, proactively identifying, escalating, and supporting the resolution of any merchandising issues
• Monitor and manage in-store stock levels to ensure accuracy and availability, proactively communicating with store and corporate teams to flag discrepancies and support timely resolution
• Assist with any additional eventing, training, and/or media opportunities that might require your support

Profile:

• Strong beauty sales experience, including experience in Sephora field sales
• Proven success in event planning and executing in store sales and training strategies
• Excellent relationship building skills with team members and management at all levels
• Effective communication, negotiation and management skills
• Ability to analyse sales data and track performance results and insights
• Ability to thrive in a fast-paced environment
• Passion for the beauty industry
• Availability to work alternating Monday-Friday and Tuesday-Saturday schedules, plus full weekends as needed, with travel flexibility

Localisation : Italy

Type de contrat : CDI 

Manager : Sr. Manager Commercial and Education EMEA

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