Parts Learning & Development Specialist

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people.

If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.

Position Description

Job Title: Parts Learning & Development Specialist

Reports To: Parts Learning and Development Manager

FLSA Status: Exempt

Location: Shared Services Office, Coppell, TX

Summary:

The Parts Learning & Development Specialist is responsible for supporting the training and development of parts employees across multiple teams. This role focuses on helping team members strengthen their understanding of commercial HVAC systems, quoting processes, tools, and professional skills needed for success in parts sales and operations.

Working as part of the Learning & Development team, the specialist delivers onboarding programs, supports employee development efforts, collaborates with managers to identify training needs, and develops instructional materials that drive team growth and performance. They bring HVAC knowledge, strong communication skills, and the ability to create clear, effective learning resources using modern training tools.

Essential Duties and Responsibilities:

• Design and deliver training programs that support the growth and performance of parts team members across operating companies.
• Lead and support onboarding by tracking new hire progress, providing foundational training, and reinforcing job readiness.
• Deliver both in-person and virtual training sessions on HVAC parts, quoting, systems use, and other professional development topics.
• Develop instructional materials such as SOPs, job aids, visual guides, presentations, video scripts, and case-based learning tools.
• Create engaging and accessible training content using a variety of digital tools and platforms.
• Quickly learn and effectively apply various software systems used in parts operations and training delivery.
• Collaborate with the L&D Team to conduct needs assessments through surveys, interviews, and performance feedback.
• Work with managers and leaders to identify training gaps and implement learning plans that align with team and business goals.
• Validate technical content to ensure accuracy, clarity, and alignment with current HVAC systems and parts knowledge.
• Support continuous improvement initiatives by providing training related to tools, system updates, or process changes.
• Provide one-on-one coaching or group training to reinforce skills, answer questions, and support development goals.
• Monitor learner progress and training impact by collecting feedback, tracking performance trends, and supporting post-training evaluations.
• Coordinate with platform administrators or training operations staff to ensure learning materials are properly published and maintained in the LMS.
• Stay current with HVAC industry changes, internal processes, and tools to ensure training remains relevant and effective.
• Regular, consistent and necessary to meet the needs of the business
• Assists the leadership of the parts team and other team members with various research projects and/or special projects
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• 5+ years’ experience in commercial HVAC equipment and/or parts.
• Strong understanding of commercial HVAC systems and parts, including terminology and typical applications.
• Experience in HVAC parts sales, support, or operations, preferably in a commercial setting.
• Associate’s degree is a plus.
• Experience in a Learning Management System is a plus.
• Familiarity in tools such as Articulate, Canva, and/or Synthesia is a plus.
• Proven ability to learn and work across a variety of software tools used in sales, operations, and training environments.
• Experience supporting or delivering training in a professional or technical setting is preferred.
• A strong interest in coaching others, supporting learning, and improving team performance through education.
• Motivated to grow into the role and expand knowledge in both HVAC systems and adult learning practices.
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Coppell, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Acknowledgment:

I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Parts Learning and Development Specialist agree to perform the identified essential functions in a safe manner and in accordance with the facility’s established procedures. I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the company or myself and that such termination can be made with or without notice.

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.  Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.