Vendor Master & Controls Manager

Meriton is a national team of experts driving HVAC innovation through a network of high-performing companies. From strategy and support to systems and solutions, we work behind the scenes to strengthen operations and build value—for our partners and our people.

If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way.

Vendor Master & Controls Manager

Reports To: Director of Working Capital
Department: Shared Services Center (SSC) – Working Capital
Location: Irving, TX
FLSA Status: Exempt

Role Summary

Team: Working Capital Leadership Team
Teams Managed: Vendor Master & Onboarding Team; Vendor Relations Team; AP Governance & Close Team
Scope: Multi-Business Unit, Multi-Region; Supports M&A Onboarding; Policy Enforcement; Close Governance

The Vendor Master & Controls Manager oversees the integrity, compliance, and governance of vendor data and the Accounts Payable (AP) control environment across all business units and regions. This role is responsible for vendor lifecycle management, helpdesk operations, statement reconciliations, and AP-related close activities, ensuring a secure and compliant control environment that supports scalability.

This leader will deploy scalable vendor governance frameworks, centralized service channels, and proactive control monitoring to support the company’s rapid growth trajectory. The role also anchors the AP close governance cycle, coordinating with cross-functional teams to ensure subledger accuracy, compliance readiness, and timely close execution.

Strategic Objectives & Shared Services Priorities

• Governance Framework: Define and enforce enterprise-wide vendor master policies, standards, and approval workflows across business units and systems.
• Data Integrity & Compliance: Implement robust vendor validation processes (W-8/W-9, OFAC, bank account verification, TIN checks) to ensure compliance and prevent fraud.
• Centralized Service Delivery: Build a unified AP helpdesk and case management model with tiered SLAs, escalation paths, and root-cause analytics.
• Controls & Continuous Monitoring: Deploy analytics and exception monitoring tools to detect duplicates, fraud risks, and policy noncompliance in real time.
• Close Governance: Standardize the AP close calendar, subledger lock procedures, reconciliations, and business unit handoffs to ensure clean, timely financial closes .
• Scalability: Design policies, workflows, and reporting structures capable of supporting growth without proportional headcount increases.

Core Responsibilities

• Vendor Master Management:
• Oversee all vendor onboarding, change, and deactivation processes in accordance with policy requirements.
• Maintain control documentation, evidence tracking, and approval hierarchies for all vendor data changes.
• Ensure segregation of duties and secure master data access within ERP.
• Helpdesk & Vendor Relations:
• Lead the AP helpdesk operations and case resolution, establishing SLA tiers and escalation paths.
• Build and maintain a self-service portal and knowledge base to improve vendor and internal user experience.
• Analyze inquiry trends and drive process improvements to reduce recurring issues.
• Statement Reconciliation:
• Oversee vendor statement reconciliations to ensure completeness of liabilities.
• Partner cross-functionally to investigate and resolve variances or open items.
• Provide visibility into unreconciled balances and aged items through dashboards and KPI reports.
• Governance & Close:
• Own the AP portion of the monthly and quarterly close cadence, including subledger locks, aging review, and accrual readiness.
• Collaborate with cross-functionally to resolve audit findings and implement corrective actions.
• Publish compliance dashboards and report on adherence to key controls, and operational policies.
• Continuous Improvement & Scale Enablement:
• Leverage automation, analytics, and master data management tools to reduce manual touchpoints.
• Define and monitor performance metrics across data quality, service delivery, and control effectiveness.
• Support M&A integrations by onboarding new entities to vendor master and helpdesk frameworks.

Qualifications

• 7–10 years of progressive experience in Accounts Payable, Vendor Master, or AP Controls within a Shared Services or centralized finance function.
• Strong understanding of SoD controls, 1099 compliance, and internal control frameworks.
• Experience with ERP systems (preferably Microsoft D365 F&O) and vendor management tools.
• Demonstrated success designing and governing scalable AP or vendor data processes in a high-growth environment.
• Excellent stakeholder management, communication, and cross-functional collaboration skills.
• Analytical and data-driven mindset; proficiency with dashboarding tools (e.g., Power BI) preferred.

Key Success Metrics

• Data Integrity: Vendor setup accuracy; duplicate/fraud prevention rate; error-free audit results.
• Service Delivery: Case resolution time; helpdesk SLA performance; vendor satisfaction.
• Financial Control: Compliance results; subledger and reconciliation timeliness; internal control adherence.
• Operational Efficiency: Vendor setup and maintenance cycle time; reduction in manual validations; automation adoption.
• Scalability & Governance: Successful onboarding of acquired entities; consistency of policy application across regions.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Occasional travel may be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events

Meriton is an Equal Opportunity Employer

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status.  Reasonable accommodations will be made for qualified individuals with disabilities unless doing so would result in an undue hardship.

Salary ranges listed are dependent upon a candidate’s qualifications, experience, internal equity, and the budgeted amount for the specific role and location.