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Business Operations

New York City; Remote; San Francisco Bay Area

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

About the Role

The Business Operations Team at Metronome sits at the heart of the company, driving clarity, alignment, and results. We’re responsible for enabling Metronome to scale effectively, set and achieve ambitious goals, and tackle operational challenges as they arise. We’re looking for a sharp, execution-oriented Business Operations Associate to help drive accountability, strategy, and operational excellence across the company. This role is ideal for someone 3+ years out of school with investment banking or consulting experience who’s eager to broaden their scope into cross-functional work and company-wide initiatives.

You’ll work closely with Finance, department leads, and the Head of Business Operations to ensure that strategic priorities translate into measurable progress. The work will range from structured operational reviews and performance tracking to high-visibility projects like company all-hands, executive offsites, as well as adhoc strategy and partnerships strategy assignments.

What You'll Do

In this role, you’ll report to the Head of Business Operations and partner across the business to:

  • Lead ongoing performance tracking and reporting to provide visibility into company health, ensuring data accuracy and accountability for department leads
  • Partner with Finance on monthly business reviews and quarterly business reviews (QBRs) driving OKRs and KPIs tracking and alignment across teams
  • Manage internal communications, including all-hands planning and cascading performance updates
  • Analyze and solve operational problems within the business
  • Conduct market research and analysis to support partnerships strategy and new initiatives

Impact You'll Have

  • Accelerate performance by ensuring teams are working toward measurable results
  • Surface key issues across the business and help drive resolutions
  • Keep the organization aligned and informed on priorities, goals, and outcomes

Qualifications

  • 3+ years of professional experience, ideally in investment banking, consulting, or similar analytical environments
  • Strong analytical and problem-solving skills with comfort in Excel/Sheets, modeling, and dashboards
  • Exceptional communication and presentation skills; able to distill complex information clearly
  • Proven track record of managing projects across multiple stakeholders
  • Highly organized, detail-oriented, and comfortable operating in fast-moving environments
  • SQL Proficiency

Bonus Points

  • Experience at a fast-moving start up
  • Deep knowledge of the quote-to-cash space, including integrating with or otherwise interacting with tools like Salesforce, NetSuite, CPQs, etc.

Compensation

The estimated base salary range for this role is $120,800 - $151,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

Benefits

for Full-time employees:

  • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
  • Paid parental leave
  • FSA (Flexible spending account)
  • Retirement planning - Traditional and ROTH 401(k)
  • Flexible time off
  • Employee assistance program (mental health benefits)
  • Culture where personal growth is highly valued

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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