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Marketing Operations Manager

New York City; Remote; San Francisco Bay Area

About Us

Metronome is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code.

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, Databricks, NVIDIA, Confluent, and Anthropic.

You'll be joining an experienced team that includes founders who have successfully built and sold startups before. Our founders and employees also have direct experience building and scaling teams through massive growth at companies like Dropbox, Clever, and New Relic. On the back of this experience and our success-to-date, we’ve raised over $128M from leading investors including NEA, Andreessen Horowitz, General Catalyst, Elad Gil, and Workday Ventures. We’re also proud to have founders and executives of companies like Segment, Plaid, Looker, Gitlab, Confluent, HashiCorp, and Snowflake, as investors who have experienced the pain we're solving firsthand.

About the Role

We’re hiring our first Marketing Operations Manager to build the foundation of marketing systems, reporting, and attribution at Metronome. This is a hands-on role for someone who thrives in high-growth SaaS environments and knows how to design systems that scale. Reporting to Growth Marketing, you’ll own the marketing tech stack end-to-end, build attribution and lead scoring models, and make it easy for the team to self-serve insights. You’ll create the systems that give clarity on how marketing drives pipeline and revenue, even when the journey spans months or quarters.

This is a unique opportunity to be the first dedicated Marketing Ops hire — shaping how we track influence, automate marketing processes, and align with Sales and RevOps. If you’re excited to turn messy data into clarity, build reporting frameworks from scratch, and make marketing run like a high-performing revenue engine, we’d love to meet you.

What You’ll Do

  • Own the martech stack: Administer and optimize HubSpot, Clay, and other core tools. Evaluate, select, and implement new technologies as needs evolve.
  • Build and maintain attribution models: Design multi-touch attribution frameworks and dashboards that track marketing's influence across long sales cycles.
  • Operationalize ABM infrastructure: Partner with Demand Gen to create TAM lists, build processes for identifying new ICP accounts, and support account-based campaigns.
  • Ensure campaign excellence: Own UTM frameworks, tracking templates, and campaign setup to maintain consistency and measurement across all channels.
  • Maintain data governance: Monitor database health, manage segmentation and deduplication, and ensure GDPR/CCPA compliance. Work with Finance and Legal on privacy policies and cookie banners.
  • Track budget and ROI: Partner with Finance and Marketing leadership to connect spend to outcomes and provide clear ROI reporting on all programs.
  • Build lead scoring, enrichment, and lifecycle operations: Evolve our basic lead scoring into a sophisticated model. Own enrichment workflows, ensuring fit, intent, and engagement data surface the right accounts at the right time. Support backend operations for lifecycle marketing.

Impact You'll Have

  • Create revenue clarity: Build the attribution and reporting infrastructure that connects marketing programs to pipeline and revenue, giving leadership confidence in where to invest.
  • Transform lead quality: Evolve basic lead scoring into a sophisticated system that surfaces high-intent accounts at exactly the right moment, improving sales efficiency and conversion rates.
  • Scale marketing operations: Design systems, automation, and workflows that eliminate bottlenecks and allow the marketing team to move faster without sacrificing data quality.
  • Enable self-service insights: Build dashboards and reporting frameworks that empower the entire marketing team to answer their own questions and optimize campaigns in real-time.
  • Drive cross-functional alignment: Ensure marketing, sales, and revenue operations work from a single source of truth, eliminating data conflicts and improving collaboration.

Qualifications

  • 7+ years of experience in marketing operations or revenue operations within high-growth B2B SaaS, ideally with enterprise sales cycles.
  • Proven track record building attribution models, lead scoring frameworks, and reporting systems that show marketing’s influence on pipeline and revenue.
  • Hands-on expertise administering and integrating a modern martech stack (e.g., HubSpot, Salesforce, ABM platforms, enrichment tools, outreach automation, AI agents)
  • Analytical and technical: comfortable building dashboards and marketing automation workflows; able to translate complex data into simple insights.
  • Familiarity with enterprise GTM motions (ABM, high-value events, multi-channel campaigns) and the reporting nuances of long, complex sales cycles.
  • Strong cross-functional collaborator, able to align with RevOps, Sales Ops, Finance, and Demand Gen.
  • A builder’s mindset — thrives as the first hire, designs systems that scale, and isn’t afraid to get hands-on.
  • Excellent communication skills, able to explain complex systems to non-technical stakeholders.

 

Compensation

The estimated base salary range for this role is $120,000 - $180,000. In addition to your base salary, Metronome offers a competitive total rewards package, including but not limited to, market-benched equity, sales incentive pay (for eligible roles), comprehensive health benefits, and other benefits listed below.

The actual base salary will vary based on factors including market value, individual qualifications objectively assessed during the interview process, and previous experience. The listed range above should serve as a guideline and may be modified at any time.

We believe that compensation reflects the expected impact you will have at the company, relative to the market value of your role. We also conduct an annual pay audit to ensure pay is fair, indexed to market value, and that pay takes into account continued performance at Metronome. If you would like to learn more about our philosophy or about why we are all billing nerds, send us a message. We’d love to talk!

Benefits

for Full-time employees:

  • Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
  • Paid parental leave
  • FSA (Flexible spending account)
  • Retirement planning - Traditional and ROTH 401(k)
  • Flexible time off
  • Employee assistance program (mental health benefits)
  • Culture where personal growth is highly valued

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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