Talent & Performance Management Specialist

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are

Metropolis is seeking a Talent & Performance Management Specialist to support the design, execution, and continuous improvement of our talent development programs. Your mission is to help empower our people to do their best work by driving initiatives that strengthen performance culture, enable career growth, and align employee goals with company objectives and key results. You will work closely with HR Business Partners, People Managers, and senior leaders to implement and refine OKR frameworks that build capability, enhance employee engagement, and drive measurable impact across the organization. Leveraging your expertise in performance management and talent development, you will help ensure employees are set up for success through well-structured goal setting, feedback, coaching, and development practices. Through this work, you will become a trusted resource for managers and employees alike, fostering a culture of accountability, continuous improvement, and growth at Metropolis.

What you'll do

• Partner with People Team leadership to manage Metropolis’s performance management cycle, including OKR setting, performance reviews, and development processes
• Partner closely with People Leaders, the Compensation team, and HR Business Partners to ensure performance ratings, talent calibration, and rewards processes are best-in-class, data-informed, and aligned with business strategy 
• Support the Learning & Development function to align training and development programs with performance and capability needs
• Support the implementation and ongoing refinement of OKRs and other goal-setting methodologies to ensure alignment between individual, team, and company priorities
• Deliver tools, resources, and guidance to managers to foster high performance, provide feedback effectively, and develop talent within their teams 
• Serve as the internal WorkBoard Subject Matter Expert, managing system configurations, integrations, user support, and training to ensure effective adoption and use of the platform for OKRs and performance tracking 
• Analyze performance and engagement data to identify trends, measure program impact, and recommend actionable improvements 
• Lead and support the execution of the performance management process, ensuring consistency and adoption across the organization, collaborating with cross-functional partners to ensure talent and performance initiatives are integrated into broader people and business strategies
• Support succession planning efforts by identifying key talent, facilitating career development planning, and building readiness for critical roles 
• Drive communication, adoption, and continuous improvement of talent and performance practices across the organization

What we're looking for

• 5+ years of experience in Human Resources, Talent Management, Organizational Development, or a related field at a high-growth or complex organization 
• Strong understanding of performance management frameworks, goal-setting practices (including OKRs), and employee development strategies 
• Experience with WorkBoard or a similar goal management/performance platform, with the ability to serve as an internal SME and provide training, troubleshooting, and best practices 
• Excellent analytical skills with the ability to interpret data and translate insights into actionable recommendations 
• Strong facilitation and coaching skills; able to engage, influence, and support managers and employees at all levels 
• Highly effective communicator with the ability to deliver clear, concise, and impactful messaging to diverse audiences 
• Proven ability to manage multiple priorities while maintaining a high level of attention to detail and execution quality 
• Proficiency with core Google Workplace and Microsoft Suite tools
• Experience supporting company-wide talent or HR programs

While not required, these are a plus:

• Experience with HRIS, performance management, or engagement platforms
• Exposure to succession planning or leadership development

When you join Metropolis, you’ll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $90,000.00 USD to $120,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis’s total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-AW1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.