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Senior Manager, People Strategy & Initiatives

New York, New York, United States

Who we are

Metropolis is an artificial intelligence company that uses computer vision technology to enable frictionless, checkout-free experiences in the real world. Today, we are reimagining parking to enable millions of consumers to just "drive in and drive out." We envision a future where people transact in the real world with a speed, ease and convenience that is unparalleled, even online. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working and playing remarkable - giving us back our most valuable asset, time.

Who you are

We’re looking for an operator and self-starter who can bring the analytical horsepower of best-in-class consultancy with the scrappiness and execution bias of a builder. You’ll help architect the next generation of our People Team — designing the systems, insights, and operating rhythms that enable a 20,000-person organization to move with the precision and agility of a startup. Simultaneously, you will identify and reinvent processes that no longer serve the future vision of Metropolis. 

If you love the blend of strategy, structure, and speed, and you’re energized by turning big, messy challenges into crisp, data-driven solutions, this role is for you. You’ll be a trusted partner to senior executives, working on high-visibility, high-impact initiatives that shape how we attract, grow, and engage talent across the company.

What you'll do

  • Drive strategic transformation by partnering with senior People and business leaders to define and execute transformation roadmaps — from org design and process automation to analytics enablement and change management
  • Build the story and the system by creating clear, compelling executive-level presentations, models, and frameworks that drive alignment and decision-making, translating complex data and insights into powerful narratives that inspire action
  • Operationalize strategy by converting goals into measurable OKRs, dashboards, and trackers, defining what success looks like, and building the tools that help teams get there — driving accountability across the People function and maintaining operating cadences that set the tone for performance culture and transparency
  • Automate and optimize by identifying manual, repetitive processes and redesigning them through automation, AI, and lightweight systems that save time and reduce error
  • Engineer order from chaos by developing systems and tools to manage competing priorities, track deliverables, and keep teams ruthlessly organized — not just using templates, but building them
  • Model like a pro by building and manipulating large data sets to size opportunities, model trade-offs, and drive investment decisions
  • Act as a trusted consigliere by supporting sensitive, high-stakes projects with discretion and judgment, often being in the room (or behind the deck) for key executive conversations
  • Plug in where it matters most by immersing yourself in team meetings and projects to spot gaps, connect dots, and jump into priority initiatives — serving as the organizational “connective tissue” that keeps information, collaboration, and momentum flowing
  • Zoom in and zoom out by shifting seamlessly from rolling up your sleeves to fix a process singlehandedly to engaging C-suite leaders on strategic direction — sometimes in the same day

What we're looking for

  • 6+ years of a blend at a top-tier consulting firm (Bain, McKinsey, BCG, Deloitte, or equivalent) and in a People strategy/ops role within a high-growth tech or Fortune 500 company
  • Exceptional problem-solver with the ability to structure ambiguous challenges, test hypotheses quickly, and deliver data-driven recommendations
  • Fluent in tools that move work forward: advanced Excel/Google Sheets, PowerPoint/Slides, data visualization, and automation platforms (Airtable, Zapier, AI copilots, etc.)
  • High agency and a strong bias for action — the ability to find answers, frame problems, and move work forward without waiting for direction
  • Obsessive organization and exceptional attention to detail, supported by proven systems for managing work in fast-moving, high-stakes environments
  • Comfort with ambiguity and the ability to thrive when priorities shift, timelines compress, and solutions aren’t immediately clear
  • Ability to think like a strategist, build like an operator, and communicate like a consultant
  • Experience creating clarity from complexity 
  • Bias for speed and progress, but never at the expense of quality
  • Strong intellectual curiosity, humility, and a get-it-done energy

While not required, these are a plus:

  • Exposure to AI or automation in business process improvement
  • Experience with OKRs or KPI frameworks
  • HR/People transformation experience, or enough exposure to HR systems, workforce planning, or people analytics to be “dangerous”

When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows. The anticipated base salary for this position is $150,000.00 USD to $180,000.00 USD annually. The actual base salary offered is determined by a number of variables, including, as appropriate, the applicant's qualifications for the position, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis' total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans and more. #LI-CM1 #LI-Onsite

Metropolis values in-person collaboration to drive innovation, strengthen culture, and enhance the Member experience. Our corporate team members hold to our office-first model, which requires employees to be on-site at least four days a week, fostering organic interactions that spark creativity and connection

Metropolis may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate’s application relative to the required job qualifications and responsibilities listed in the job posting.

As part of this process, Metropolis retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records.

Metropolis Technologies is an equal opportunity employer. We make all hiring decisions based on merit, qualifications, and business needs, without regard to race, color, religion, sex (including gender identity, sexual orientation, or pregnancy), national origin, disability, veteran status, or any other protected characteristic under federal, state, or local law.

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