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Fraud Prevention & Investigation Analyst

New York, NY

Come work with us:

Metropolitan Commercial Bank (the “Bank”) is a New York City based full-service commercial bank that provides a broad range of business, commercial and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities and local government entities. The Bank operates banking centers and private client offices in Manhattan and Boro Park, Brooklyn in New York City and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

For more information, please visit the Bank’s website at MCBankNY.com.

Metropolitan Commercial Bank was named one of Newsweek's Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. The Bank finished ninth in S&P Global Market Intelligence’s annual ranking of the best-performing community banks with assets between $3 billion and $10 billion for 2022 and eighth among top-performing community banks in the Northeast region for 2022.

About the role:

This position requires a highly motivated, experienced individual to support the banks Fraud prevention program.  As part of the Financial Crime Compliance team, this position is responsible for analyzing and reviewing a broad range of financial data, including transactions, transfers, and payments to uncover potentially fraudulent activity. Conduct internal and external fraud referral investigations including but not limited to identity theft, unauthorized financial transaction(s), Elder Financial Exploitation, and account takeover. 

The position requires familiarity with data analysis techniques, software, and processes, and should possess the creative problem-solving abilities necessary to suggest new methods of analysis and prevention. Position requires a bachelor's degree in criminal justice, computer science, or a relevant field, exceptional attention to detail, and strong written and verbal communication skills. A fraud analyst plays a crucial role in protecting the bank and its customers from financial crimes. This position reports into the Head of Fraud Prevention and Investigation.

Duties and responsibilities of the job include the following (but is not limited too):

  • Review Fraud alerts for suspected transactional activity
  • Research suspected activity by using the Bank’s various applications and third-party software. Analyze data and decide whether activity is normal or suspicious
  • Interface with law enforcement agencies as well as other financial institutions regarding fraudulent cases
  • Conduct interviews with customers and employees regarding suspected transactional activity
  • Conduct fair, objective, thorough and timely investigations; document recommendations for suspicious activity report (SARs) and participate in overall case resolution process
  • Identify fraud patterns and communication observations to team as well as management
  • Keep abreast of changes in the laws, regulations, and fraud trends by attending various training sessions, including but not limited to seminars and webinars
  • Perform various special projects and administrative duties as directed by manager
  • Create and present fraud educations and training material for both internal bank employees.
  • Prepare fraud reports for management – trends, historical fraud data, key risk indictors, etc.
  • Assist in developing strategies to detect, prevent and deter fraud

Preferred experience, education, and qualifications:

  • Bachelor's degree in criminal justice, computer science, or a relevant field 
  • Diverse and in-depth understanding of financial fraud, bank regulations, and best practices.
  • Understanding of BSA/AML and OFAC rules.
  • Knowledge of trends/typologies in money laundering and fraud schemes.
  • Excellent investigative, analytical, and problem resolution skills with the ability to understand and draw conclusions from research conducted.
  • Strong time management and organizational skills to prioritize and complete deliverables in a timely and effective manner.
  • Ability to work independently and as part of a team.
  • Strong communication and collaboration skills, including the ability to work effectively with others at all levels across the Bank and Partners.
  • Proficiency in MS Office; Word, Excel, PowerPoint.

Potential Salary: $90,000 - $100,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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