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Senior Loan Operations Specialist

New York, NY

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Metropolitan Commercial Bank (the “Bank”) is a full-service commercial bank based in New York City. The Bank provides a broad range of business, commercial, and personal banking products and services to individuals, small businesses, private and public middle-market and corporate enterprises and institutions, municipalities, and local government entities.

Metropolitan Commercial Bank was named one of Newsweek’s Best Regional Banks and Credit Unions 2024. The Bank was ranked by Independent Community Bankers of America among the top ten successful loan producers for 2023 by loan category and asset size for commercial banks with more than $1 billion in assets. Kroll affirmed a BBB+ (investment grade) deposit rating on January 25, 2024. For the fourth time, MCB has earned a place in the Piper Sandler Bank Sm-All Stars Class of 2024.

Metropolitan Commercial Bank operates banking centers and private client offices in Manhattan, Boro Park, Brooklyn and Great Neck on Long Island in New York State.

The Bank is a New York State chartered commercial bank, a member of the Federal Reserve System and the Federal Deposit Insurance Corporation, and an equal housing lender. The parent company of Metropolitan Commercial Bank is Metropolitan Bank Holding Corp. (NYSE: MCB).

 

Position Summary:

The Senior Loan Operations Specialist will be responsible for the processing/servicing of loans for the bank’s Commercial Real Estate and Middle Market Loan Portfolios. This person will also work with operations and compliance staff and will have heavy customer contact.

Essential duties and responsibilities:

  • Set up and process new loans including review of documentation, fund closings and input loan data to the CORE loan system.
  • Provide support for Tax Escrow disbursement for all Commercial Loans.
  • Provide on-going loan operations support including processing of wires, rate changes, loan payments, and loan advances.
  • Provide on-going loan operations support for loan amendments, renewals and modifications
  • Provide best in class customer service including responding to customer and account officer inquiries as well as problem resolution.
  • Evaluate loan closing documents/payments/advances for any inconsistencies.

Required knowledge, skills and experience:

  • Associate degree or equivalent experience
  • 3-5 years of commercial loan knowledge is required; familiar with Community Banking Industries is helpful
  • Knowledge of AFS Vision Loan System is a plus
  • Proficient in Excel
  • Detail oriented
  • Excellent verbal and written communication skills, organizational and time management skills
  • Strong work ethic
  • Sound judgement
  • Critical thinking skills
  • Work Independently & collaboratively
  • Strong interpersonal skills

Potential Salary: $85,000 - $95,000 annually

This salary range only reflects base wages and does not include benefits, bonus, or incentive pay. Salary bands are purposefully wide ranging to encompass the different factors considered in determining where a candidate falls in the range, including but not limited to, seniority, performance, experience, education, and any other legitimate, non-discriminatory factor permitted by law.

Metropolitan Commercial Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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