Director of Physician Liaison Program

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.

With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry.

This is a builder and leader role. You will stand up MVC's physician liaison program from the ground up — hiring and managing an initial team of 3 liaisons and scaling the function to cover all of Metro Vein's markets. You will simultaneously build the program infrastructure: orientation manual, territory maps, HubSpot dashboards, and compensation framework.

Responsibilities

• Hire, onboard, and manage an initial team of 3 physician liaisons, with a mandate to scale the team across all MVC markets over time
• Set activity standards and coach the team on in-person office visits to PCPs, podiatrists, family medicine, and wound care practices
• Build face-to-face relationships with key referral coordinators, front desk staff, and physicians in priority markets
• Ensure the team is educating referring offices on chronic venous insufficiency (CVI) symptoms — this is education-first, not just sales
• Oversee physician lunches with MVC doctors and high-value field events
• Enforce same-day HubSpot CRM logging of every visit, call, and meeting
• Oversee distribution of collateral, referral pads, swag, and CVI symptom guides
• Represent MVC at health fairs, community events, and ribbon cuttings for new clinic openings
• Drive measurable referral patient volume across the team's territories

Program Infrastructure

• Develop MVC's Physician Liaison Orientation Manual
• Define territory maps by county for all 9 states
• Build HubSpot dashboards for liaison activity tracking and referral attribution
• Design the team compensation framework
• Partner with Marketing on educational collateral development
• Partner with Operations to ensure referral attribution is being captured
• Source, screen, and hire liaison candidates as the program scales

Qualifications

Required

• 4+ years of outside sales experience in healthcare (pharmaceutical, medical device, home health, or physician liaison)
• Proven track record of building and managing a field-based team of physician liaisons or healthcare sales reps
• Demonstrated history of building physician referral relationships from scratch
• CRM fluency (HubSpot preferred) — comfortable logging activity and building reports
• Knowledge of healthcare compliance: Anti-Kickback Statute, Stark Law, HIPAA
• Self-directed, low-ego, high-accountability
• Familiarity with one or more MVC markets (TX, NY, NJ, MI, CT, AZ)
• Willingness to travel 30-50% for hiring, training, and territory setup

The Metro Vein Centers Difference

Healthy legs. Happier lives.
At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.

A team united by purpose.
Our values guide everything we do:

• Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.
• Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
• A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.
• Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes.
• Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer.
We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.

Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.

Your privacy matters.
To learn more about how we collect, use, and protect your information, please review our privacy policy here.