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Manager, Business Development Representatives

New York, New York, United States

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career. 

 

We are seeking a highly motivated and organized BDR Manager to lead and support our growing team of Business Development Representatives in our NYC office. This individual will be responsible for ensuring that BDRs meet and exceed their monthly performance KPIs, are equipped with high-quality lead lists, and operate efficiently in a fast-paced, results-driven environment.

 

 

ROLE AND RESPONSIBILITIES:

  • Team Management: Supervise and coach a team of BDRs, providing day-to-day guidance, accountability, and performance feedback.
  • Performance Monitoring: Track individual and team KPIs (e.g., calls, emails, meetings set) and implement strategies to ensure monthly targets are consistently met.
  • List Quality Assurance: Work with internal stakeholders to ensure that BDRs are using accurate, relevant, and segmented lead lists for outreach.
  • Training & Development: Onboard new BDRs, implement training programs, and develop ongoing performance improvement plans.
  • Reporting: Provide regular reports on team performance, identifying trends, roadblocks, and opportunities for optimization.
  • Collaboration: Liaise with Sales, Marketing, and Operations to align outreach strategy, messaging, and tools.
  • Culture & Motivation: Foster a positive, competitive, and high-energy sales floor culture.

 

DESIRED QUALIFICATIONS:

  • 2+ years of experience managing or mentoring a BDR or SDR team, preferably in a high-volume outbound environment
  • Proven ability to drive KPI success and team accountability
  • Strong understanding of outbound sales development processes and tools (e.g., Salesforce, SalesLoft, ZoomInfo, Orum, Gong, Clari)
  • Exceptional organizational and communication skills
  • NYC-based or able to work in-office full time

 

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $105,000 annually with variable compensation totaling $130,000 performance pending.  Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

 

 

Keywords: BDR, BusinessDevelopment, Management, InsideSales, 

 

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. 

To learn more about our company visit us at www.mettel.net

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