Affordable Housing and Compliance Manager

With over 30 years of experience in the acquisition, development, rehabilitation, and management of apartment communities across the Western United States, we are a trusted partner in the property management industry. At MG Properties, we focus on enriching lives – physically in our community buildings, philanthropically through giving back to our local communities, and through development and growth of our employees.

The Affordable Housing and Compliance Manager will fulfill two enterprise level regulatory compliance needs of the firm. The first is to ensure that all affordable housing compliance department obligations are satisfied for all applicable properties in the portfolio, which can include but may not be limited to reading, analyzing and summarizing property affordable housing requirements, executive level reporting to and maintaining relationships with housing agencies, scheduling property inspections, verifying resident qualifications, approving prospective tenant applications, maintaining certifications and recertifications and developing internal compliance process and procedures. Affordable housing programs can include HUD, state, county and city level obligations. Additionally, this position will coordinate and manage relationships with designated third parties for the submission, tracking and reporting of applicable energy and water use benchmarking as may be mandated by city, state, federal and utility provider laws and regulatory requirements. In conjunction with this effort, this position will manage energy and water efficiency reporting as required with property lenders and equity partners.

This will be an in office position, 5-days per week

Essential Responsibilities: 

Affordable Housing:

• Manager, supervise and train on-site associates to ensure proper procedures are followed in all waiting lists, application, income calculation, qualification, move-in, annual recertification for all income restricted apartment homes.
• Establish and maintain formalized Affordable programs and procedures applicable to federal, state and local regulations.
• Keep current on all changes in affordable housing regulations and distribute this information to Property Management associates
• Oversee all aspects of the file review process for calculation accuracy and verification compliance.
• Implement affordable housing file audit procedures throughout the portfolio to ensure compliance with tax exempt bond, tax credit and other affordable housing programs
• Prepare, roll out and maintain formalized policies and procedures relating to all aspects of the affordable housing programs.
• Ensure appropriate affordable housing training is provided to all applicable on-site associates on a regular basis.
• Interact with residents in a courteous and professional manner- approve files as needed
• Assess and make recommendations to the Director of Procedures and Compliance regarding action plans for non-compliant communities and management training needs.
• Complete annual and interim recertifications; complete audit unit inspections; ensure compliance with tenant selection plan
• Complete monthly billing; maintain and accurate and compliant wait list

Compliance:

• Coordinate and manage the executive level relationship with designated third parties for the submission, tracking and reporting of applicable energy and water use benchmarking required by lenders. 

• Lead the relationship with BrightPower or other service providers submitting energy and water use benchmarking (BPS – Building Performance Standards) compliance reporting to loan servicers as required.
• Maintain and update lists of property loans that require benchmarking reporting, the type of reporting required and the dates due.
• Troubleshoot data availability, utility account access, and letters of authorization may be needed to submit complete benchmarking reporting.  
• Usage variance analysis (Conservice and BrightPower identified) and tactical solutions follow up to save properties on large, aberrant utility costs
• Utility rate structure analysis and verification with BrightPower for current property in the portfolio and shortly after each acquisition
• Support ops teams with sustainability reporting demands from business partners
• Manage MG’s Energy Star Portfolio Manager account (produces the reports submitted to lender and governments)
• Use Energy Score Cards (the BrightPower SAAS) to identify utility cost risk and opportunity in the portfolio in service to the regional managers and operations VPs
• Manage utility financial analysis and account transfers in coordination with Conservice for acquisitions and dispositions (apparently a lot of issues with this recently)
• Manage acquisition and portfolio property environmental remediation regulatory compliance and O&M monitoring on impacted properties
• Support Construction Management and Asset Management with identification of any incentive programs to fund required or opportunistic retrofits
• Support Risk Management on portfolio and property specific pollution/environmental insurance and policies.    

Financial:

• Monitor annual published rate by various authorities and allowable increases as to pass through in a timely manner.
• Comply with all regulatory reporting certifications by meeting quarterly and annual deadlines.
• Successfully manage department performance in order to provide bottom line results on NOI and CNOI at the property and portfolio level.

Personnel:

• Supervise and communicate with on-site staff to achieve operational goals of assigned This includes orientation, instructing and advising on-site staff of program procedures and carrying out all program related matters according to Federal, State, Local and Company guidelines.
• Conduct and communicate regularly scheduled meetings with Community and Regional Managers where warranted.
• Conduct on-going training with office staff on application and certification

Administrative / Office:

• Ensure that lease files are complete, and that completion of leases is being executed properly.
• Attend scheduled corporate management meetings, usually at the corporate
• Maintain records on all aspects of management activity on a daily, weekly, and monthly basis. Submit required reports to corporate office on a weekly and monthly basis.
• Possess skills to use all office equipment including the computer, telephone, fax machine and photocopier.
• Ensure that all legal documents are handled professionally.

Resident Relations:

• Maintain positive customer service attitude.
• Periodic inspection with residents of move-in/move-outs.
• Initiate and implement procedures to improve resident communications, such as complaints, service requests, etc.

Marketing / Leasing:

• Work with the Marketing department to ensure proper market exposure exists to keep units occupied and the appropriate wait list activity.
• Maintain awareness of market/industry conditions and trends via trade publications and professional organizations.

Additional Responsibilities:

• Conduct all business in accordance with company policies and procedures, Fair
  Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multi-family housing.
• Coordinate onsite property inspections with applicable housing authorities.
• Perform other duties as assigned.

Knowledge, Experience, Educational Requirements:

• College degree preferred and a minimum 5 years’ experience as a property manager
• 2 years’ experience with Affordable Housing programs.
• Must have a valid drivers’ license.
• Must have reliable transportation to travel to different sites as assigned.
• Ability to perform intermediate level mathematical calculations.
• Experience with computer programs including word processing and rental systems.

Additional Skills, Abilities, and Characteristics Required:

• High reasoning ability. Able to apply principles of logical thinking to define problems,
  collect pertinent data, establish facts, draw valid conclusions and initiate appropriate courses of action.
• Strong verbal and written English communication skills. Must effectively convey ideas,
  images, and goals to a diverse group of personalities.
• Good people skills.
• Ability to plan, organize, and prioritize work.
• Punctual and reliable.

Compensation and Benefits

• $85,000-$95,000/hour DOE
• Company profit sharing
• Accrues 10 days Paid time off per year
• 10 Paid Holidays and 2 Paid Personal Days per year
• 40 Hours of Paid Sick Time
• 401K with employer match
• Medical, Dental, Vision, Employee Assistance Program
• Life Insurance
• Flexible Spending Account, Dependent Care Spending Account

MG Properties is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.  We are a drug-free workplace, participate in E-Verify, and are an at-will employer. If identified for a position, you will be asked to submit to a background check and drug-screen. 

View our CCPA Policy HERE