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MHI Talent Solutions | Product Manager, Business Systems

Los Angeles, California

This pivotal position resides with one of our Talent Solutions client where we have established a strong partnership. The Product Manager, Business System role sits at the intersection of Product, Engineering, Supply Chain, Finance, and Operations, translating complex business processes into well-designed systems and features. The ideal candidate brings a strong product mindset, technical fluency, and the ability to go deep into operational domains such as purchasing, inventory, and order management.
Key Responsibilities

Role: Product Manager, Business Systems

Location: Los Angeles, California

Status: MHI is a successful managed services partner and now assisting with their key direct hire needs 

Key Qualifications/Responsibilities:

Product Strategy & Roadmap Ownership

  • Own the product vision and roadmap for Business Systems supporting order-to-cash, procure-to-pay, inventory and fulfillment workflows
  • Align initiatives to revenue growth, inventory efficiency, and operational scalability
  • Drive a platform mindset across ERP and integrated systems, reducing fragmentation and manual work
  • Balance immediate operational needs with long-term system architecture and scalability

Business Systems Ownership (O2C, P2P & Inventory)

  • Own and evolve systems supporting:
    • Order-to-Cash (O2C): order management, fulfillment, invoicing 
    • Procure-to-Pay (P2P): purchasing, vendor management, inbound inventory
    • Inventory Management: visibility, allocation, transfers, and reconciliation
  • Partner with Production and Operations and Order Fulfillment teams to improve purchasing workflows, demand planning inputs, inventory accuracy, allocation, fulfillment execution, and exception management across the order lifecycle.
  • Ensure systems support multi-channel complexity across wholesale, franchise, retail and DTC, with a focus on inventory and fulfillment operations

Order Fulfillment & Channel Enablement

  • Partner with Operations, Order Fulfillment, Wholesale, Retail, and Franchise teams to streamline end-to-end operational workflows.
  • Lead feature development across:
    • B2B order management and lifecycle events
    • Inventory allocation, availability, and disposition across channels
    • Fulfillment, shipping, and returns workflows
    • Pricing, invoicing, and financial reconciliation
  • Support franchise-specific requirements including regional operations, pricing structures, and reporting needs
  • Ensure consistency and scalability of systems across all sales channels

KPI Ownership & Operational Performance

  • Own system-level performance metrics across business systems
  • Drive measurable improvements in:
    • Order cycle time and fulfillment speed
    • Inventory accuracy and turnover
    • Purchasing efficiency and vendor performance
    • Invoice accuracy and revenue realization
    • Exception handling and manual intervention rates
  • Leverage data and user insights to continuously optimize system performance and workflows

Systems & Integrations

  • Own product direction for NetSuite ERP across B2B, DTC, purchasing, and inventory modules
  • Drive data integrity and ensure seamless flow across ERP, 3PLs, EDI, and downstream systems
  • Deliver automation and scalable solutions across integrations and system touchpoints

Execution & Cross-Functional Delivery

  • Gather business requirements and translate them into scalable product requirements, user stories, and acceptance criteria.
  • Manage UAT, release planning, change management, and business readiness.
  • Serve as the intermediary between Engineering and business stakeholders, translating business needs into scalable, well-designed system solutions.
  • Maintain and communicate roadmaps, priorities, product requirements, technical designs, SOPs, and delivered outcomes across technical and non-technical teams.

Skills, Knowledge and Expertise

  • 5+ years if Product Management experience supporting enterprise business systems, ERP, supply chain, or operational technology.
  • Strong functional understanding of Order-to-Cash, Procure-to-Pay, inventory management, and order fulfillment workflows.
  • Hands-on Netsuite experience across order management, purchasing, inventory, fulfillment, and related business processes.
  • Experience owning products and workflows across integrated enterprise systems, including ERP, EDI, WMS/3PL, and downstream platforms.
  • Ability to gather complex business requirements and translate them into scalable product and system designs.
  • Demonstrated ability to evaluate upstream and downstream process, data, and system impacts when designing solutions.
  • Proven track record of delivering systems enhancements that improve operational performance, data integrity, and business scalability.
  • Functional experience with iPaaS including the ability to understand, troubleshoot, and support integration flows, mappings, transformations, and data movement.  (Celigo preferred)

Preferred

  • Background in apparel, retail, or consumer goods
  • Experience working with WMS, EDI, and supply chain integrations
  • Experience in multi-channel and global operations environments
  • Strong analytical and data-driven decision-making skills
  • Netsuite SuiteFoundation Certification or higher

Company Benefits include 100% paid healthcare (medical, dental, vision); Kind Body Fertility Benefits, 401 (k) savings plan with up to 4% match, Unlimited PTO, Employee Discounts, Full Access to LinkedIn learning.

This is a full-time contract opportunity with opportunity to be brought on as a permanent employee in the future

Salary Range: $130-150k 

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