Job Application for Certified Medical Assistant at Midi Health

Certified Medical Assistant @ Midi Health: 👩‍⚕️💻

Midi is seeking a resourceful, professional and highly skilled Certified Medical Assistant to join our team! As a Certified Medical Assistant, you have a positive attitude both internally with your team and cross-functional partners and always treat patients with kindness and optimism. We lead with empathy and trust at Midi - we trust you to work independently with minimal supervision. Our Medical Assistant team is full of highly organized, detail-oriented, self-starters - we want our next hire to know what needs to be done and we trust that you will take the initiative to remove obstacles to get there!

Business impact 📈

Maintain accurate patient records
Demonstrate empathy and professionalism via all communication methods, including: phone, video, email, slack, text, and patient portal messages
Complete a high volume of prior authorizations
Perform clinical administrative functions within scope of certification
Following provider instructions, demonstrates accurate, timely, and efficient follow through with pharmacy refills, obtaining, reporting and tracking of lab results, medical records, leaving phone messages, and responding to patient messages
Remain in compliance with HIPAA, and protect all patient health information (PHI) in accordance with Federal and state regulation

What you will need to succeed: 🌱

National Medical Assistant Certification (CMA or RMA) from NHA, AMT OR AAMA required
Prior experience utilizing the CoverMyMeds system required
Experience submitting prior authorizations for weight loss medications electronically and over the phone required
3+ years of experience as a Medical Assistant (post externship)- huge plus if you have telehealth and/or remote work experience!
2+ years of current ATHENA ONE outpatient EMR experience required (Must have used Athena in 2024 and 2025), 5+ years of overall EMR experience.

Work Hours:

Monday-Friday:

Pacific Time (PST): 10:00 AM – 6:30 PM OR 11:00 AM – 7:30 PM
Mountain Time (MST): 11:00 AM – 7:30 PM OR 12:00 PM – 8:30 PM
Central Time (CST): 12:00 PM – 8:30 PM OR 1:00 PM – 9:30 PM
Eastern Time (EST): 1:00 PM – 9:30 PM OR 2:00 PM – 10:30 PM

*includes a 30 minute, unpaid lunch break

What we offer:

Compensation: $22/hour, non-exempt
Full Time, 40-hour work-week
Fully remote, work from home opportunity!
Benefits (medical, dental, vision, 401k)

The interview process will include: 📚

AI Recruiter Interview (10-15 minute phone call)
MA Assessment (30 min Zoom)
Final Interview with Lead MA (30 min Zoom)

Thanks for your interest in Midi 👋 While you are waiting for us to review your resume, here is some fun content to check out! Check us out here and here. Trust that our patients love❣️us! #Menopauseishot

#LI-MR1

At this time, Midi is unable to provide visa sponsorship. All Candidates must be authorized to work in the United States without current or future sponsorship needs.

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.

Midi Health is an Equal Opportunity Employer. We are committed to pay equity and ensure that all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Our compensation philosophy is based on fair, objective criteria and the impact of the role, regardless of an applicant’s salary history.

Please find our CCPA Privacy Notice for California Candidates here.

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If you selected "personally referred" above, please provide the full name of the Midi Health employee so we can credit them:

Which organization issued your current, active National Medical Assistant Certification?

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PLEASE UPLOAD A COPY OF YOUR ACTIVE MEDICAL ASSISTANT CERTIFICATION. *

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Medical Assistants applying for employment at Midi Health must hold an active certification from one of the following three organizations:

NHA (National Healthcareer Association)
AMT (American Medical Technologists)
AAMA (American Association of Medical Assistants)

Please upload a clear, legible copy of your active credential below. You must provide this certificate to be considered for this role. Applications without a valid upload will be marked as incomplete and will not move forward in our hiring process.

How many years of experience do you have working as a Certified/Registered Medical Assistant post-externship?

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Do you have at least 2 years of experience using the AthenaOne outpatient EMR system within the past 2 years (2024–2026), ALONG with 5+ years of overall EMR experience? (Note: Experience must include outpatient task/inbox bucket management, not just in-clinic patient rooming.)

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Which of the following best describes your experience with CoverMyMeds and weight loss/GLP-1 prior authorizations (PAs)? (Select the option that best applies)

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On average, how many prior authorizations do you independently process and submit per day in your most recent role?

This is a strictly FULL-TIME position. No part-time or alternate hours are offered. The required shift is either 10:00 AM – 6:30 PM PST or 11:00 AM – 7:30 PM PST. Please review the exact conversions below for your local time zone: * Mountain Time (MST): 11:00 AM – 7:30 PM or 12:00 PM – 8:30 PM * Central Time (CST): 12:00 PM – 8:30 PM or 1:00 PM – 9:30 PM * Eastern Time (EST): 1:00 PM – 9:30 PM or 2:00 PM – 10:30 PM Are you available and fully committed to working one of these specific full-time schedules on a permanent basis?

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Have you worked in a dedicated telehealth and/or remote work environment?

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Midi Health’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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