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Head of Product- Clinical Experience

Palo Alto, California

Head of Product – Clinical Experience 🩺💻
đź“ŤHybrid- 2x a week in Palo Alto, California 

The difference you’ll make:

At Midi Health, we’re building the leading virtual care clinic for women navigating perimenopause, menopause, and other midlife health challenges—and we’re growing fast.

We’re looking for a Head of Product- Clinical Experience to lead the product vision, strategy, and execution for all tools and workflows that power Midi’s clinicians. This is a senior leadership role at the intersection of product, clinical operations, and engineering, where your work will directly improve the care we deliver and the experience of the providers delivering it.

You’ll define and drive the roadmap for clinician-facing systems from documentation and scheduling to decision support and AI-powered tools. You’ll collaborate closely with teams across Clinical Operations, Business Operations, Engineering, and Customer Experience to ensure our clinical platform is scalable, intuitive, and enables high-quality, efficient care.

What you’ll do:

  • Own the end-to-end product vision and roadmap for all provider-facing tools, workflows, and systems.

  • Deeply understand clinician needs and workflows through continuous discovery, feedback loops, and close partnership with internal stakeholders.

  • Design and launch scalable, user-friendly tools that enhance care delivery, streamline documentation, and boost clinician productivity and satisfaction.

  • Collaborate with Engineering and external vendors to ship high-impact, high-quality features that integrate with Midi’s core platform and AthenaHealth EHR.

  • Serve as the internal champion for clinician experience—ensuring that product decisions reflect clinical, operational, and regulatory priorities.

  • Explore and implement emerging technologies (including AI and LLMs) to improve the provider experience and automate manual processes.

  • Mentor product managers and designers working on clinician tools.

  • Define, track, and report on success metrics to guide iteration and improvement.

What makes you a great fit:

  • 10+ years of product management experience, including 3+ years in a senior or executive product leadership role.

  • Experience in telehealth, virtual care, or health tech is required.

  • Strong track record of building clinician-facing products, ideally within or alongside EHR platforms like AthenaHealth, Epic, or Cerner.

  • Deep understanding of clinical workflows especially in fast-paced, virtual settings. You build strong relationships with clinicians and translate their insights into impactful product solutions.

  • Familiarity with AthenaHealth and its APIs is a plus.

  • Experience scaling complex platforms in high-growth, operationally intensive environments.

  • Strong grasp of provider onboarding, documentation automation, and clinical decision support.

  • Knowledge of how AI and LLMs are being applied in healthcare, and a desire to apply them meaningfully.

  • Excellent communication and collaboration skills—you’re able to align diverse teams and drive clarity across functions.

  • Data-informed and outcome-oriented. You move quickly and iterate with purpose.

  • Passion for improving healthcare delivery and supporting clinicians with better tools.

Nice to have:

  • Experience working across multi-state, insurance-based clinical models.

  • Background implementing AI-powered tools in care delivery settings.

#JA-2

Please note that all official communication from Midi Health will come from an @joinmidi.com email address. We will never ask for payment of any kind during the application or hiring process.
If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at careers@joinmidi.com.

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