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Assistant Community Manager of Permanent Supportive Housing (Immanuel-Sobrato Community)

San Jose, California

About MidPen 

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.

Property Name: Immanuel-Sobrato Community 

Assistant Community Manager of Permanent Supportive Housing 

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Rooted in our ICARE values (Integrity, Collaboration, Accountability, Respect, and Excellence), Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team. 

The Assistant Community Manager of Permanent Supportive Housing supports daily operations to ensure properties are safe, compliant, and welcoming for residents with complex needs such as housing instability, mental health challenges, and substance use. This role involves supervising staff, collaborating with service providers, and fostering a trauma-informed, team-oriented culture that balances empathy with clear boundaries. It offers a meaningful opportunity to promote resident well-being while advancing professionally in a rewarding and impactful environment. 

Responsibilities: 

  • Resident Support & Engagement: Build professional relationships with residents to foster a safe, supportive environment and connect them with MidPen Resident Services for housing stability and personal growth. 
  • Resident Communication Oversight: Help manage resident communications, resolve conflicts, address complaints, and ensure understanding of rights and responsibilities. 
  • Property Operations & Compliance: Partner with the Community Manager to oversee daily operations, collect rent and deposits, manage delinquencies, and ensure compliance with housing regulations (Fair Housing, HUD, TCAC). 
  • Emergency & Risk Management: Support emergency preparedness planning and complete incident reports related to safety, property damage, or staff accidents. 
  • Team Leadership & Collaboration: Provide guidance to onsite staff in the absence of the Community Manager, foster internal/external partnerships, and participate in meetings and wellness initiatives. 
  • Maintenance & Facilities Oversight: Conduct property inspections, monitor curb appeal, and ensure compliance with safety codes (fire, OSHA). 
  • Other Duties: Perform additional responsibilities as assigned to support property and resident needs. 

Qualifications: 

To perform this job successfully, you must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required. 

Knowledge, Skills, and Abilities 

  • Strong interpersonal skills, with a demonstrated ability to work empathetically and effectively with high-needs populations 
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and property management software such as RealPage 
  • Ability to manage complex situations, maintain professional boundaries, and remain calm under pressure 
  • Excellent written and verbal communication skills, with the ability to interpret regulatory guidelines and operational procedures 
  • Must possess a valid California Driver’s License, proof of current auto insurance, and reliable transportation to be able to travel between sites 

Education and Experience 

  • One (1) - Two (2) years of multi-family residential management experience, including one year in Affordable Housing or an equivalent combination of education and relevant experience 
  • Experience within Supportive Housing preferred 
  • One year of supervisory experience required 
  • Certification as a Tax Credit Specialist or Certified Occupancy Specialist (or ability to obtain within six months) 
  • Knowledge of Fair Housing laws, with completion of FHA certification within the first 60 days 

 This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. 

Pay Range 

$23.58 - $26.92 hourly Pay based on applicable experience and qualifications 

Benefits and Compensation (see here for full details)

  • Health Insurance 
  • Dental, Vision, Life & Disability Insurance
  • 403(b) Retirement Investment
  • Employee Education Reimbursement Program
  • Paid Parental Leave
  • FSA for Childcare, Medical, and Commuter Benefits
  • EAP Program
  • Pet Insurance
  • Paid Time Off
  • Company Holidays
  • Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

 

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