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Desk Clerk (Jessie Street Terrace)

Santa Cruz, California

About MidPen 

At MidPen, we build communities that change lives. Since 1970, we have been committed to our mission: to provide safe, affordable housing of high quality to those in need; establish stability and opportunity in the lives of residents; and foster diverse communities that allow people from all ethnic, social, and economic backgrounds to live in dignity, harmony, and mutual respect.

We develop affordable housing, provide professional property management for all our communities, and coordinate robust onsite support programs that help residents thrive. We are active in 12 Northern California counties and have earned recognition as one of the nation’s leading non-profit developers and stewards of affordable housing. Our current portfolio of more than 130 properties is home to 20,000 working families, seniors, and people with special needs. We take pride in delivering affordable housing solutions, and we invite you to join us on a journey toward social, economic, and racial equity.

MidPen is, once again, proud to be certified as an official Great Place to Work® in 2025.

Property Name: Jessie Street Terrace

ABOUT PROPERTY MANAGEMENT

The Property Management team is responsible for operating and maintaining our beautiful communities, but beyond that, they are relationship builders and the heart and soul of MidPen. Property Management works closely with our residents, our community partners, and their fellow MidPenners, including close collaboration with our Resident Services team.

Desk Clerk

Under the Community Manager’s direction, you will manage front desk operations, monitor building access, assist residents and visitors, and handle administrative tasks such as answering phones, documenting activity, and ensuring security. Compliance with MidPen policies and Fair Housing regulations is required.

Responsibilities:

  • Greets and screens all visitors and guests as they enter and leave the building
  • Updates visitor log, daily log and other front desk form· Answers telephones, takes messages and directs people appropriately
  • Files, prepares correspondence, sorts and distributes notices
  • Completes property logs, incident reports and other office responsibilities
  • Enforces Community Policies and House rules
  • Maintains orderly appearance of front entrance, lobby area and adjoining rooms
  • Posts and distributes tenant notices
  • Monitors video camera system
  • Performs other duties as requested

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the education, knowledge, skill, and/or ability required.

Knowledge, Skills, and Abilities

  • Proficient computer skills (Microsoft Word and Excel) a plus
  • Excellent written and verbal communication skills
  • Flexibility and willingness to perform varied tasks
  • Commitment to the Mission and Values of MidPen Services and MidPen Housing

Education and Experience

  • High school diploma or GED and one year of receptionist or administrative experience

 

Part-Time Work Schedule:

  • Thursday–Friday: 2:00 PM – 10:00 PM
  • Saturday–Sunday: 10:00 AM – 6:00 PM

PAY RANGE

$18.00 Hourly - Pay based on applicable experience and qualifications

Benefits and Compensation (see here for full details)

  • Health Insurance 
  • Dental, Vision, Life & Disability Insurance
  • 403(b) Retirement Investment
  • Employee Education Reimbursement Program
  • Paid Parental Leave
  • FSA for Childcare, Medical, and Commuter Benefits
  • EAP Program
  • Pet Insurance
  • Paid Time Off
  • Company Holidays
  • Wellness Days

EQUAL OPPORTUNITY EMPLOYER

MidPen Housing Corp. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Consistent with its obligations under the law, MidPen Housing Corp. will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

 

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