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Financial Counselor - Behavioral Health

Metro - Phoenix, AZ

Join MIND 24-7: Transforming Mental Health Care, 24/7

At MIND 24-7, we are revolutionizing behavioral health care by providing immediate, accessible, and around-the-clock mental health support. Our walk-in mental health facilities are open 24/7, every single day, because mental health crises don’t wait, and neither do we. With services including Psych Express Care (rapid 2-3 hour interventions), Psych Crisis Care (intensive stabilization), and Psych Progressions (outpatient therapy and IOP services), we are making a real impact. We are growing and looking for passionate professionals to join us. If you're ready to be part of an innovative, fast-growing company that’s redefining mental health care, MIND 24-7 is the place for you.

 

 

Financial Counselor 

📍 Location: Glendale, AZ | 📆 Schedule: Days 
💰 $20.00 - 23.00 Per hour + Full Benefits 

Mind 24-7 is transforming the way behavioral health care is delivered by offering walk-in, 24/7 access to mental health services for youth and adults. Our model supports individuals in crisis, urgent care needs, and short-term medication stabilization. We operate high-acuity environments where compassion meets innovation—and where care begins the moment someone walks through our doors.

As a Financial Counselor, you’ll play a key role in supporting our patients and families by ensuring accurate billing, guiding them through insurance processes, and managing account information with precision and empathy.

Why Choose MIND 24-7? 

✅ 24/7 collaborative clinical environment
✅ Opportunities for advancement in a rapidly growing company
✅ Full benefits: medical, dental, vision, PTO, and 401(k)
✅ Make a daily impact in the lives of individuals seeking mental health support
✅ Be part of a behavioral health revolution in Phoenix, AZ

Your Role & Impact 

  • Collect co-pays, deductibles, co-insurance, and self-pay balances at the time of service.
  • Conduct real-time insurance verifications and confirm eligibility for services.
  • Assist patients and guardians with Medicaid documentation and application processes.
  • Ensure patient information is correctly entered and updated in the system.
  • Collaborate with RCM to support proper coding, documentation, and claims submission.
  • Track account statuses and follow up on outstanding items in a timely manner.
  • Answer patient and insurance calls, resolve issues, and offer financial guidance.
  • Coordinate with clinical, billing, and insurance departments for seamless operations.
  • Work within EHR and billing systems to manage data and maintain financial accuracy.

What We’re Looking For 

✔️ High School Diploma or GED (required)
✔️ 1–3 years of experience in a behavioral health setting preferred
✔️ Level 1 Fingerprint Clearance Card (or ability to obtain upon hire)
✔️ Strong communication, time management, and organizational skills.
✔️ Previous experience in healthcare finance, billing, or patient accounts preferred.
✔️ You handle billing issues and insurance questions with confidence and clarity.

Join a team that’s making an immediate impact on mental health care in Phoenix—with an on-site role, industry-leading pay, and a supportive team environment. 

 

With a passion for hiring and retaining the best, MIND 24-7 offers the most competitive benefits in the market for full-time Team Members! Included are medical, dental, vision, health savings account, flexible spending accounts, telemedicine, company paid life insurance and disability, voluntary plans, discounted gym memberships, 401K with company contribution and generous paid time off along with holidays. 

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