HR People Operations EMEA

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
 
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.

Join our dynamic People Team as a People Operations Specialist, reporting to the Manager, People Ops EMEA & C&B. In this key role, you will be responsible for operational excellence across the EMEA region, managing the entire employee lifecycle.

With over 500 employees in France and Europe, you will be instrumental in optimizing HR processes and practices and contributing to an ambitious People Operations team focused on process excellence and automation, ultimately delivering a seamless and efficient employee experience.

Your main responsibilities

Be responsible for the entire employee lifecycle management, including:

• Onboarding: Collaborate with People Partners and Talent Acquisition teams to ensure a great pre-boarding and onboarding experience for Mirakl’s new hires.

• Contractual Documentation: Prepare and manage all contractual documents throughout the employee lifecycle (employment contracts, amendments, etc.), ensuring accuracy and regulatory compliance.

• Local Payroll Management: Lead payroll management cycles and manage relationships with local payroll providers (Spain, UK, Germany, etc.), while driving initiatives for global payroll automation.

• Employee Experience: Oversee daily People Operations and act as the main point of contact for employees, providing essential information and guidance throughout their journey (leave management, payroll, etc.).

Benefits Management: Regularly benchmark local benefits offerings and ensure that our benefits catalog aligns with both employee expectations and the company’s C&B strategy.

Processes & Tools: Build and automate HR tools to enhance data accuracy and operational efficiency to lead transformation initiatives in our People Operations roadmap.

About You

Experiences

• Minimum 3 years in People Operations or HR Administration.

• Strong grasp of People Operations, with a specialization in at least one of these areas: staff administration, payroll, or compliance,

• Demonstrated ability to manage the complete employee lifecycle, from onboarding through offboarding.

• In-depth knowledge of French labor law is essential; international HR experience is a plus.

• An interest in Artificial Intelligence (AI) and its potential applications in People Operations and HR automation is desirable

Profile

• Practical, proactive, and results-driven individual.

• Manages multiple priorities effectively in dynamic environments.

• Thrives in small team settings, offering support as needed.

• Fluent in both French and English.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a hyper-growth company at the heart of digital transformation for the world’s most forward-thinking organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.