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Business Analyst Intern

Paris, France

About Mirakl

Mirakl is the leading provider of eCommerce software solutions. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant growth and efficiency in their online business.
 
Since 2012, Mirakl has been pioneering the platform economy, empowering retail and b2b enterprises with the most advanced, secure and scalable technology to digitize and expand product assortment through marketplace and dropship, improve efficiency in supplier catalog management and payments, personalize shopping experiences, and boost profits through retail media.

Mirakl is trusted by Macy’s, Saks, Henry Schein, The Knot, 1800-Flowers, Best Buy, Lowe's, Ulta and 450+ industry-leading businesses worldwide. For more information: www.mirakl.com.

 

Our Values

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.
Our 5 values guide how we collaborate:
💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
🏆 Get Things Done: We prioritize action and efficiency for impactful results
🚀 Go Above & Beyond: We tackle challenges proactively and always aim for excellence
🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
🤝 Satisfy & Empower Clients: We're committed to our clients' success

The Team You'll Join

You'll be joining our Customer Success Consulting team, working either on a B2C portfolio alongside Anais or on a B2B portfolio with Gianluca. Together, the team supports Mirakl's clients throughout all phases of their marketplace journey—from strategic planning to day-to-day operations—ensuring they maximize the value of the Mirakl platform.

Your Impact

  • Analyze client performance metrics and contribute to the preparation of strategic Business Reviews
  • Support the development and implementation of tailored strategic recommendations to help clients optimize their marketplace operations
  • Participate in cross-functional projects focused on process improvement, team growth, and AI implementation
  • Collaborate with Customer Success Consultants to assist clients in building their marketplace strategy (assortment strategy, seller recruitment, organizational structure)
  • Help clients implement effective tools and processes for seller management and operational excellence

What You'll Bring to the Role

Education & Experience
  • Currently pursuing a Master's degree (Bac+5) from a business school, university, or IEP
  • Previous internship experience in consulting, customer success, or e-commerce is a plus
Skills
  • Strong analytical skills with the ability to interpret data and derive actionable insights
  • Excellent communication and presentation abilities to engage with clients and internal stakeholders
  • Proactive and solution-oriented mindset with the ability to manage multiple projects simultaneously
  • Team player: You collaborate effectively in an international environment and share best practices to elevate team performance
  • Comfortable working in a fast-paced, dynamic startup environment
Languages
  • Fluent in French and English (professional proficiency required for both)
Availability
  • 6-month internship starting January 2026

Compensation & Benefits

Internship Allowance:
€1,200 - €1,400 per month (depending on profile)
Benefits:
  • Meal vouchers via Swile card
  • 50% public transportation reimbursement (Navigo pass, bike, etc.)
  • Access to our Works Council (CSE) discounts (ticketing, events, etc.)
  • Gymlib pass for fitness and wellness activities
  • Modern offices in the heart of Paris (at the foot of the Eiffel Tower)
  • Wellness perks: breakfast, yoga & fitness classes, after-work events, game nights
  • Comprehensive onboarding program to help you ramp up quickly
  • Hands-on, impactful missions designed to build real-world skills
  • A unique opportunity to join a fast-growing French unicorn and work with international teams

Our Hiring Process

We warmly encourage you to apply to any of our roles, even if you think you're not an exact match.
Please click the "Apply" button to submit your application—this helps us make the best possible assessment and get back to you as quickly as possible.
  1. AI-powered screening conversation (10 min) with Emma, Mirakl's AI Talent Ambassador to explore your background and motivation for the role
  2. Intro Call: Get to know each other with the recruiter, discuss your experience and answer your questions about Mirakl
  3. Hiring Manager Interview: Meet your future manager and a team member to discuss your experience and motivation using structured interviews (STAR method)
  4. Welcome to Mirakl!

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations, we strongly encourage you to apply to any of our roles, even if you think you’re not an exact match.
We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.

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Dans le cadre de ses activités de recrutement, Mirakl traite des données personnelles. Mirakl est le responsable du traitement de ces données personnelles, ce qui signifie qu'il décide comment et pourquoi les données sont traitées. Mirakl s'engage à protéger les données des candidats et à garantir la conformité avec les réglementations sur la protection de la vie privée pendant le processus de recrutement, en particulier :

  1. Types de données traitées : Mirakl collecte les données personnelles strictement nécessaires telles que le nom, les coordonnées, le parcours éducatif et professionnel, ainsi que d'autres informations fournies au cours du processus de candidature.
  2. Finalité de l'utilisation des données : Les données sont utilisées pour gérer et traiter les candidatures, communiquer avec les candidats et, en cas de candidature réussie, pour procéder aux formalités administratives relatives à l’embauche.
  3. Accès et partage des données : L'accès aux données personnelles est restreint au sein de Mirakl et de ses filiales. Certains prestataires tiers peuvent avoir accès pour réaliser des fonctions spécifiques comme les vérifications de références et le traitement de la paie.
  4. Conservation des données : Les données personnelles sont conservées uniquement le temps nécessaire pour le processus de recrutement ou pour se conformer aux obligations légales.
  5. Droits des individus : Les candidats ont des droits concernant leurs données, incluant l'accès, la portabilité des données, la correction, la limitation du traitement et, dans certains cas, la suppression. De plus, ils peuvent déposer une plainte auprès de l’autorité de contrôle compétente, la CNIL, pour la France.

Questions et requêtes : Si vous avez des questions ou souhaitez exercer vos droits, vous pouvez remplir ce formulaire ou nous contacter directement en envoyant un e-mail à privacy@mirakl.com.

Une version complète de la Politique de Confidentialité de Mirakl est accessible, ici.