Senior Revenue Operations Analyst

About Mirakl:

Founded in 2012, Mirakl has been at the forefront of marketplace innovation, empowering every business to compete in the platform economy.

Today, Mirakl’s operating system combines an enterprise marketplace solution (Mirakl Platform) that enables retailers and B2B organizations to launch, scale, and operate marketplaces and dropship, AI-powered multichannel selling (Mirakl Connect), retail media (Mirakl Ads) and an agentic commerce infrastructure (Mirakl Nexus).

With dual headquarters in Boston and Paris, Mirakl helps a global ecosystem of 450+ marketplaces (B2C and B2B) and a network of over 100k third-party marketplace sellers. Brands like Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters use Mirakl to grow their businesses in new and remarkable ways.

For more information, visit www.mirakl.com.

Mirakl in Numbers:

• 🗓️ Founded in 2012 | Member of French Tech Next40
• 👥 750+ employees in 9 offices worldwide: Paris, Barcelona, Bordeaux, Boston, London, Munich, New York, Sydney, Tokyo

Our Values:

Working at Mirakl means accelerating your career alongside ambitious, passionate, and supportive colleagues. We're proud of the diversity of backgrounds, perspectives, and experiences that make our teams unique.

Our 5 values guide how we collaborate:

• 💡 Work Hard Together: Teamwork and collaboration are the foundation of our success
• 🏆 Get Things Done:  We prioritize action and efficiency for impactful results
• 🚀 Go Above & Beyond:  We tackle challenges proactively and always aim for excellence
• 🎓 Succeed Through Expertise: Knowledge sharing and continuous learning are core to our culture
• 🤝 Satisfy & Empower Clients: We're committed to our clients' success

• Partner with sales and marketing leadership to support the U.S. Go-To-Market (GTM) strategy and align initiatives across departments.
• Support Account Executives with complex pricing modeling and configurations, ensuring accurate proposals and profitability.
• Identify and build lightweight, scalable automations across CRM, sales, marketing, and productivity tools to reduce manual work, improve data quality, and streamline GTM processes — leveraging AI models and automation tools.
• Drive best practices in data quality within our systems and continuously identify opportunities for operational improvements, process efficiency gains, and sales productivity increases.
• Develop and advance sophisticated quantitative analyses, translating internal and external data into actionable insights for leadership.

• 5+ years of experience in a Business Analyst or Revenue Operations role, preferably in a software or high-growth e-commerce company
• Proven track record of translating complex data into strategic insights that drive business decisions
• Demonstrated ability to recognize, analyze, and solve problems in a timely and organized manner using industry best practices
• Experience building or improving GTM processes across cross-functional teams

• Strong analytical and quantitative skills
• Proficiency in CRM and sales automation tools (e.g., Salesforce), as well as the Google Suite
• Familiarity with AI models and automation tools to drive operational efficiency
• Excellent written and oral communication skills across all levels of an organization
• Detail-oriented and deadline-driven, with a commitment to delivering high-quality results

Tools 

Salesforce, Excel, Google

Our Hiring Process

1. Recruiter Screen – A first conversation with our Talent Acquisition team to explore your background, motivations, and fit for the role.
2. Manager Interview – A deeper dive with the hiring manager to assess your experience, skills, and approach to the role.
3. Values Interview – A conversation with a group of peers to explore cultural fit and alignment with Mirakl's values.

We welcome collaborators with their diverse perspectives and experiences to power us forward. These often far exceed conventional job requirements and help us create a culture of continuous learning. If you’re ready to join a global leader powering digital transformation for 450+ of the world’s most innovative retailers and B2B organizations.

As part of our recruitment process, Mirakl processes your personal data to review and manage your application and, where appropriate, to consider your profile for future opportunities. You can exercise your data protection rights at any time, and as further detailed in our policies. For more information about how we process your personal data and your rights, please consult our Recruitment Privacy Notice, here in English and here in French. 

We may use Artificial Intelligence (AI) solutions to help streamline our hiring process, including screening applications, analyzing resumes, and assessing responses. While AI helps us work efficiently, all final hiring decisions are made by humans. For more information, visit our AI Guidelines for Candidates and Interviews.