Associate Director, Congress Planning

MISSION

Mirum Pharmaceuticals is a biopharmaceutical company dedicated to transforming the treatment of rare diseases. We are passionate about advancing scientific discoveries to become important medicines for rare disease patients. We are collaborative, creative, and experienced professionals and we’re looking to augment our team with other individuals who embody our values: care, be real, get it done, and have fun, seriously.

POSITION SUMMARY

This position will lead Congress Excellence & Execution for major Mirum Congresses to include pre-planning, alignment, recruitment, execution, and post deliverables. This role will provide strategic and tactical support to all relevant functions for key congresses and hands-on ownership of logistics for all key congresses.  They will work collaboratively across the matrix team (ie medical, marketing, advocacy, grants, global and others) and develop/communicate pre/post briefs, and leadership updates, including Congress Sessions and social listening.  This individual will continue to evolve processes, technology, policies, and best practices for planning and executing congresses.

JOB FUNCTIONS/RESPONSIBILITIES

• Partner with medical and marketing congress leads to align to congress strategy via the medical and commercial congress plans.
• Proactively identify and prioritize the congress conference calendar to ensure Mirum is represented across target specialty areas in rare disease.
• Secure, manage, coordinate and execute logistics for large conferences across all departments/functions including, but not limited to: housing, registration, exhibit booth space and meeting space contracting, ancillary meetings, sponsorship and advertising opportunities, related technologies, medical education activities, pre-event planning teams, pre-event informational meetings (i.e. pre-con), providing onsite support during event, and budget development/management for all assigned congresses.
• Drive planning meetings that involve cross-functional teams. Develop and manage planning timelines and action plans in collaboration with cross-functional partners and ensure all deadlines and deliverables are met. Provide thorough and timely communication to internal stakeholders and external partners.
• Partner and maintain relationships with external logistics and marketing vendors to support the workflow of activities (ie booth build) related to event planning and logistics.
• Create and manage detailed project plans in collaboration with cross-functional partners, drive complex timelines, and ensure cross-functional partners are aware of deadlines and deliverables.
• Produce pre-event communications (final logistics detail email), and post-event reporting on key metrics, include surveys, debriefs, and budget reconciliation.
• Provide logistics support and influence consistency for smaller congresses that do not require additional vendor support.
• Ensure adherence to all HCP compliance guidelines.
• Oversee internal cross-charge process for company and HCP conference attendance costs.
• Work closely with legal, finance, procurement, and Commercial contracting team to facilitate the overall process for contract and payment management to ensure timely facilitation.
• Budget Management: Review and approve all vendor budget estimates, contracts and SOWs, PO generation, invoice approval with reconciliation.
• Responsible for ensuring improvement of Congress effectiveness and efficiency while also driving innovative solutions for improving the overall customer experience at Congresses.
• Be the business owner for commercial field Exhibits and Sponsorships process and periodic reporting.
• Provide input into and be held accountable for congress standards.
• Familiar with compliance and legal, and local departments to ensure each event is delivered in full accordance with local laws and regulations.
• Travel to assigned congresses (up to 60% travel); majority domestic, some global travel required.

QUALIFICATIONS

• 7+ years of Pharmaceutical Industry and/or Corporate Agency experience preferred.
• 5 plus years of congress planning experience, including logistics management of major congresses within and outside of the United States.
• Biotech/pharmaceutical congress planning experience is required.
• Certified Trade Show Marketer (CTSM) certification a plus.
• Strong industry network with existing relationships with healthcare and convention associations.
• Strong strategic thinking, communication, and negotiation skills.
• Demonstrate complex project planning and management skills with strict adherence to timelines.
• Proven strength at communicating effectively across global audience.
• Demonstrate Innovation mindset (simplification - doing things better, faster and more cost effectively).
• Knowledge of international healthcare customers, stakeholders and influencers and understanding of their needs.
• Ability to flex across different types of cultures, complexities, business situations and matrix partners.
• Problem solver and results-oriented.
• Strong partnership skills: ability to influence and build and maintain relationships across diverse stakeholder mix.
• Ability to understand, plan, and navigate in a highly matrixed and, at times, ambiguous environment.
• Budget management experience.
• Knowledge of industry trends and experience in leading and driving operational programs and initiatives.
• Solid understanding of the cross-functional components that impact Scientific Communications & Engagement initiatives and integrate appropriate input arising from internal and external team members into the congress strategy.
• Ability to travel domestic and international.
• Self-motivated individual: able to develop recommendations with imperfect information (comfortable with ambiguity and with building new ways of executing).
• Able to manage multiple complex projects and budgets at the same time.
• Ability to think beyond the function, identifying connections between different areas of the organization to see the broader perspective.

Education/Experience:

• 4 year degree required.
• CMP certification preferred.

Knowledge, Skills and Abilities:

Computer Skills

• Proficient in Microsoft Office suite, Cvent and Smartsheet.
• Interest in exploring and leveraging new technologies and digital tools to create efficiencies and transparency.

Travel

• Approximately 60% domestically and internationally.
• Onsite presence at key congresses for pre-convention set-up and throughout the convention to dynamically resolve issues on-site; may include weekend responsibilities.

#LI-Onsite

Mirum Pharmaceuticals is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and Local laws that prohibit employment discrimination on the basis of race, age, national origin, ethnicity, religion, gender, gender identity, pregnancy, marital status, sexual orientation, citizenship, genetic disposition or characteristics, disability, veteran’s status or any other classification protected by applicable State/Federal/Local laws.

Mirum Pharmaceuticals provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in job application procedures.