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National Senior Maintenance Manager

Nationwide / Field-Based (Coverage of all US Facility Locations)

About Misfits Market:

Misfits Market is a mission-driven, high-growth startup dedicated to reducing food waste and making shopping for sustainable, high-quality groceries easier and more affordable. We deliver organic produce, high-quality meats and seafood, plant-based proteins, dairy, bakery, wine, and other grocery items to nearly every zip code in 48 states at up to 30 percent off traditional grocery store prices. In 2022, Misfits Market acquired sustainable e-grocer Imperfect Foods and now leverages its in-house transportation network to deliver directly to consumers with one of the most carbon-efficient grocery delivery models on the market. By tackling inefficiencies in the food system, our passionate and motivated team of problem solvers helps save an average of 500,000 pounds of food per week from waste or lesser outcomes, with an all-time savings of 190+ million pounds of food.

As Misfits we support our customers and mission by embracing our core values of

Prioritizing our Customers                             

Doing more with less

Thinking Differently         

Respecting one another                             

Moving deliberately and quickly                   

Taking initiative and delivering 

About Role:

The National Senior Maintenance Manager provides overarching strategic leadership, governance, and technical oversight for the maintenance and facilities departments across all nationwide fulfillment centers and facilities. Reporting directly to the VP of Operations Excellence, this pivotal role is responsible for the standardized reliability of all corporate facility assets, long-term infrastructure planning, and the direct alignment of regional maintenance teams.

The ideal candidate is a hands-on strategist who will design, deploy, and optimize comprehensive Preventative and Predictive Maintenance (PM) programs to minimize downtime, maximize equipment lifecycles, and ensure peak operational efficiency scale-wide. This role requires a dynamic leader capable of providing remote and on-site guidance, coaching, and technical direction to a nationwide network of maintenance technicians.

Essential Functions & Responsibilities

Performance in this role is measured against the successful execution of the following core responsibilities:

1. Nationwide Team Leadership & Technical Guidance

  • Provide strategic direction, mentorship, and technical guidance to all maintenance technicians and local supervisors across the country.
  • Establish nationwide performance standards, training frameworks, and procedural updates to build a highly skilled, cohesive maintenance team.
  • Foster a culture of accountability, continuous improvement, and strict adherence to safety and operational standards.

2. Standardized Preventative & Asset Maintenance

  • Develop, standardize, and implement world-class Preventative Maintenance (PM) programs across all sites covering complex conveyance systems, automated machinery, and large PIT fleets (reach trucks, cherry pickers, forklifts).
  • Ensure rigorous maintenance, inspection, and lifecycle management for critical building infrastructure, with specific oversight of HVAC systems, commercial roll-up doors, refrigeration, and dock equipment.
  • Audit facilities systematically to guarantee that equipment is regularly cleaned, inspected, appropriately lubricated, and operating at peak OEM specifications.

3. Vendor and Facilities Management

  • Serve as the primary national point of contact for external contractors; negotiate robust Service Level Agreements (SLAs) and master service contracts for scheduled, unscheduled, and emergency facility maintenance.
  • Oversee large-scale facility maintenance needs including specialized plumbing, electrical infrastructure, corporate painting, and structural repairs.
  • Manage the national department budget, optimizing expenditures for large-scale procurement of spare parts, specialized lubricants, components, and tooling.

4. Safety, Compliance & Administration

  • Set and enforce the corporate standard for occupational safety, compliance, and shop housekeeping practices across all locations.
  • Ensure 100% total compliance with all applicable local, state, and federal quality, environmental, and safety regulations (OSHA, EPA, etc.).
  • Oversee the accurate execution of routine administrative functions nationwide via CMMS/EAM systems, including tracking PM work orders, inventory logging, and emergency work reports.

Qualifications & Experience

Education & Certifications

  • High School Diploma or equivalent required.
  • Bachelor’s Degree in Engineering, Facilities Management, or a related field highly desirable.
  • Advanced vocational training or professional certifications (e.g., CMRP, CRL, HVAC Excellence, OSHA-30) are highly desirable.

Experience & Skills

  • Multi-Site/National Leadership: Proven experience managing maintenance operations across multiple facility locations at a regional or national scale.
  • Deep PM Expertise: Demonstrable track record of building and executing data-driven preventative and predictive maintenance programs.
  • Technical Knowledge: Exceptional familiarity with commercial HVAC systems, roll-up industrial doors, material handling equipment (conveyors), and PIT fleets.
  • Supply Chain Exposure: Substantial experience operating within a fast-paced fulfillment, distribution, or logistics environment.
  • Systems Literacy: Proficient with MS Office/G-Suite, time-tracking software (Kronos), and advanced Computerized Maintenance Management Systems (CMMS).
  • Communication: Exceptional interpersonal, written, and verbal communication skills; ability to build strong cross-functional relationships with executive leadership and floor technicians alike. Bi-lingual (English/Spanish) is a plus.

Physical Requirements & Working Conditions

  • Travel: Must be willing and able to travel nationwide frequently ~30% to various facility locations.
  • Stamina: Ability to thrive in an ambiguous, fast-paced environment, working overtime or weekends when emergency facility situations arise.
  • Physical Capabilities: Must be able to physically stand, bend, squat, kneel, reach, and lift or move up to 50 pounds with or without reasonable accommodation.
  • Agility: Occasional climbing, twisting, and prolonged walking through large-scale fulfillment centers are required to audit assets and guide technicians

Details of Position & Benefits:

  • Salary range: $115,000 - $130,000 
  • Comprehensive medical, dental, and vision insurance
  • 401(k) 
  • Annual Misfits grocery box credit of $1200 paid in weekly installments
  • Life insurance
  • Paid vacation time
  • Paid holidays 
  • Paid sick days
  • Commuter benefits

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