Channel Account Manager

About Mitsogo | Hexnode

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. 

Job Overview:

As a Channel Account Manager, you will develop and execute strategic channel sales plans, manage relationships with channel partners, and drive revenue growth. You will play a key role in expanding our market presence through effective partner collaboration and performance optimization.

Responsibilities:

• Achieve KPIs, both activity-based & revenue-based, by acquiring new Distributors & Partners & driving pipeline build & revenue wins in your region.
• Develop and execute channel sales strategies that align with Hexnode’s business objectives and meet or exceed assigned sales targets.
• Build product and domain expertise by understanding product functionalities, market positioning, competitive landscape, and product-market fit.
• Build and maintain strong relationships with key channel partners, prospects, and customers across various geographies.
• Own and meet assigned sales targets by working closely with partner sales teams.
• Collaborate with various internal functions, such as presales, customer success, marketing, and support, to ensure seamless support for partners and customers.
• Work closely with marketing teams to develop and execute co-marketing programs and campaigns that support lead generation and revenue growth.
• Understand local markets thoroughly, including factors influencing buyer’s decisions like the economy, technology, etc.
• Assist partners on issues with conversions and objection handling and provide necessary resources to achieve closure.
• Arrange online training sessions and ensure the partner is up to speed with the product’s new features. Handle incoming support tickets from partners and manage escalations based on partners'/customers’ requirements.
• Be willing to work on different shifts according to specific partner locations/time zones.
• Demonstrate high project management skills, scope management, resource planning, task tracking, and budget management.

Requirements:

• A minimum of 5 years of experience in regional channel sales, with a proven track record of consistently achieving sales targets.
• Must be fluent in the Arabic language
• Bachelor’s degree in business, marketing, or a related field.
• Excellent verbal and presentation skills to effectively communicate with channel partners and customers.
• Proficient in using CRM/PRM software and other sales-related tools to manage sales activities and pipelines.
• Ability to build and maintain strong relationships with channel partners and customers to drive revenue growth.
• Strong problem-solving and negotiation skills to identify and overcome obstacles in the sales process.
• Effective time management skills and the ability to meet deadlines to prioritize tasks and manage workload effectively.
• Preferred experience in channel sales, partner management, or business development in the technology industry.