Sales Coordinator

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary

The Sales Coordinator plays a key role in supporting the sales team by handling administrative tasks, coordinating with clients and team members, and ensuring smooth day-to-day operations. This individual acts as the backbone of the sales team, enabling them to focus on driving revenue and building customer relationships.

Key Responsibilities

1. Sales Support
   • Assist the sales team with documentation, quotations, proposals, and presentations.
   • Ensure all client requests and inquiries are addressed promptly.
   • Coordinate and maintain records of client interactions, contracts, and deals.
2. Order Processing and Management
   • Manage and process purchase orders, sales orders, and invoices.
   • Monitor inventory levels and coordinate with the logistics team for timely deliveries.
   • Track orders and communicate updates to clients and stakeholders.
3. Customer Relationship Management
   • Maintain customer databases and update records in CRM software.
   • Respond to customer inquiries via email, phone, or in person.
   • Follow up on pending leads and support the team in achieving sales targets.
4. Coordination and Collaboration
   • Act as a liaison between the sales team, clients, and other internal departments such as marketing, finance, and operations.
   • Schedule meetings, calls, and sales presentations.
   • Organize sales events, exhibitions, and client meetings as needed.
5. Reporting and Analysis
   • Prepare sales reports, performance metrics, and forecasts.
   • Analyze market trends, competitor activities, and customer feedback to provide insights to the sales team.
   • Ensure compliance with company policies and regulations.

Requirements

• Education: Bachelor’s degree in Business Administration, Sales, Marketing, or a related field (preferred).
• Experience:
  • Proven experience in a sales support or coordination role (0-1 years preferred).
  • Familiarity with CRM tools and Microsoft Office Suite (Excel, Word, PowerPoint).
• Skills:
  • Strong organizational and multitasking abilities.
  • Excellent written and verbal communication skills.
  • Customer-focused with problem-solving aptitude.
  • Ability to work independently and in a team environment.