IT Internship - (CRM Focused)

Join the Mitsubishi Motors North America (MMNA) Team!  

Summary of Role:

Are you looking to rev up your career with an exhilarating opportunity? We are looking for an IT Intern to join our team and contribute to various aspects of our IT initiatives. The role involves analyzing the existing marketing framework, CRM process and Implementing strategies to enhance customer engagement.

Internship Details:

• 12-week program, starting in May 2025
• Hybrid environment with at least 3 days a week in the Franklin, TN office
• Office hours: 8-5pm Monday-Friday

Responsibilities:

During your internship you will work on projects such as:

• Implement strategies to enhance customer engagement, including personalized communication and marketing campaigns.
• Utilize the Customer Relationship Management (CRM) system to segment audiences based on demographics, behavior, and purchasing patterns.
• Regularly review and update segmentation criteria to adapt to changing customer behaviors and market trends.
• Stay informed on audience segmentation trends and technologies to continuously optimize targeting strategies and improve results.
• Implement strategies to create personalized marketing campaigns tailored to specific audience segments.
• Analyze and interpret customer data to identify trends, improve customer retention, and increase satisfaction.
• Collaborate with cross-functional teams to ensure CRM processes align with business objectives and promote seamless workflows.
• Oversee the integration of third-party tools and applications with the CRM to expand its functionality.
• Conduct regular system audits to ensure data accuracy and optimize the performance of the CRM platform.
• Stay abreast of CRM trends and technological advancements, implementing necessary updates to maintain competitiveness and efficiency. 

If you're looking to gain hands-on experience in a dynamic IT environment, apply now and be part of a team that drives success at full throttle.

Required Qualifications:

• Educational Requirements: Must be currently enrolled in accredited university/college as a Junior or Senior.
• Degree Qualifications: Current major must be in Information Systems/Technology.
• Passion for IT: A genuine interest in IT and a desire to learn and contribute.
• Data Proficiency: Able to extract and translate data, document data flow details, and utilize data streams.
• Analytical Skills: Ability to analyze data and draw meaningful conclusions.
• Team Collaboration: Willingness to work collaboratively within the IT team.

Pay Transparency: 

The hourly rate for this position is $15.00/hour. In addition, we are excited to offer the use of a Mitsubishi vehicle with insurance fully covered during your internship.

Perks and Benefits:

• Drive with Perks: This position comes with an assigned vehicle, contingent upon a satisfactory driving record. 
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers, Strengthen Trust
• Enrich Society
• Welcome All Facts, Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All, Work as a Broader Team

Diversity and How to Apply:

At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start.

Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter. 

Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base. 

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email mmna-talent_acquisition@na.mitsubishi-motors.com.

We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions.

Click here to learn more about what it's like at MMNA!