Manager, Dealer Development Administration

Join the Mitsubishi Motors North America (MMNA) Team!  

Summary of Role:

Join our team as the Manager of Dealer Development Administration! You'll design and manage dealership layouts in proposal packages to ensure optimal functionality, develop key documentation like Letters of Intent to support dealer development initiatives, and enhance our Dealer Development System to drive efficiency and innovation. Additionally, you'll ensure compliance with state inventory buy-back statutes and oversee the review and approval of all dealer packages. If you're detail-oriented and ready to make an impact, we want to hear from you!

Responsibilities:

Strategic & Financial Responsibilities

• Franchise Compliance & Legal Risk Mitigation: Analyze state-specific franchise laws to determine MMNA’s financial obligations in voluntary terminations before legal review. Ensure compliance with buy-back statutes and manage final dealer payments.
• Contract Development & Dealer Accountability: Develop dealer agreement addenda to enforce binding commitments, including renewal addenda addressing compliance deficiencies.
• Financial Risk Control: Ensure all financial obligations, including parts account payments, are settled before issuing new dealer codes, preventing MMNA financial loss.

Operational Excellence & System Oversight

• Dealer Agreement & Data Management: Analyze dealership facility structures and translate them into binding Letters of Intent (LOI). Process dealer agreements, input data into the Dealer Development System (DDS), and manage active and terminated dealer records.
• IT & System Enhancements: Oversee DDS screen development, collaborate with IT for process improvements, and enhance dealer count tracking on internal web platforms.
• Accounting & Logistics Alignment: Update accounting systems to ensure uninterrupted vehicle drafting and shipments, verifying flooring documents meet compliance requirements.

Leadership & Stakeholder Collaboration

• Team Management & Quality Control: Manager one Dealer Development Specialist, ensuring all dealership packages are accurate and compliant.
• Cross-Functional Coordination: Act as a liaison with regional teams to validate dealer shipment timelines and ensure smooth transitions. Manage terminated dealer signage removals, process vendor payments, and ensure proper billing.

Reporting & Industry Engagement

• Legal Issue Tracking: Maintain a legal issue log and coordinate with stakeholders for resolution.
• Performance Analytics & Process Optimization: Continuously evaluate and improve dealer development processes for operational efficiency.
• Other duties as assigned

Required Qualifications:

• 7+ years progressive exempt-level retail/wholesale automotive experience.
• BS/BA degree or equivalent combination of education and experience.
• Prior Dealer Placement/Development experience.
• Comprehensive knowledge of the mainframe DDS.
• Comprehensive understanding of dealer package franchising processes.

Pay Transparency: 

The base salary for this position ranges between $100,000 to $110,000. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, and qualifications. In addition to base salary, we are proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes 401k with company match, Mitsubishi Lease Program, and a full range of medical, financial, and other perks and benefits.

Perks and Benefits:

• Family First: Enjoy comprehensive healthcare coverage, including medical, dental, and vision plans.
• Be a Proud Mitsubishi Ambassador: Take advantage of our Discounted Employee Lease Car program, covering insurance, maintenance, and registration fees, with no down payment or credit check required.
• Drive with Perks: This position comes with monthly a car allowance, contingent upon a satisfactory driving record.
• Secure Your Future: Benefit from our 401(k) with Company match and annual contributions based on years of service.
• Fuel Your Growth: Access professional development opportunities, including training, tuition reimbursement, and employee resource groups.
• Take Time for Yourself: Enjoy up to 30 days of paid time off, including holidays, vacation, and other leave options.
• Hybrid Working Environment: Experience the perfect balance of remote and in-office work (~2 days remote, 3 days in-office) at our modern office, located in the vibrant Franklin, TN area.
• Thrive in an Open Environment: Experience our collaborative workspace where ideas flow freely.

The MMC Way:

Our values form the foundation of everything we do. At Mitsubishi Motors, we are committed to a set of core principles that guide our actions, decisions, and interactions. Our values reflect who we are as a company, how we collaborate, and the impact we aspire to make. These values are what we call the MMC Way:

• Think of Our Customers, Strengthen Trust
• Enrich Society
• Welcome All Facts, Share Difficult News First
• Conduct and Challenge Yourself Professionally
• Respect All, Work as a Broader Team

Diversity and How to Apply:

At MMNA, we embrace the strength that diverse perspectives and experiences bring to our team. Our application process is designed to champion inclusion and equity. We're on the lookout for the ideal fit for each role, valuing skills and experiences over traditional education or specific company backgrounds. Feel encouraged to apply, even if your profile doesn't precisely match the job description. We invite you to delve into a few thought-provoking questions in our application, offering you the opportunity to showcase your unique talents and insights right from the start.

Once you've submitted your application, expect to hear from us within 7 business days. We're committed to keeping you informed about the status of your application, ensuring transparency and open communication throughout the process. We understand that perfection is a journey, and if you ever have questions about your application or the process itself, don't hesitate to reach out to your recruiter. 

Mitsubishi Motors is proud to be an equal-opportunity employer, excited about collaborating with talented individuals of all identities. We do not discriminate based on identity, aligning with our commitment to fostering a diverse workplace. Our code of conduct serves as a guiding light for the company we aspire to be, celebrating our differences as the driving force behind a product that serves a global user base. 

We welcome applications from individuals with disabilities and is prepared to provide reasonable accommodations. If you require such accommodations for the job application or interview process, please email mmna-talent_acquisition@na.mitsubishi-motors.com.

We hope you will join us on this journey where your dedication aligns with our values, creating an environment that fosters growth, collaboration, and meaningful contributions.

Click here to learn more about what it's like at MMNA!