Keyholder - Full-Time - The Summit - Birmingham, AL

Company Overview

 

At Mizzen+Main, we believe what we wear to work reflects what we think of work. And we think work is fun. We think it’s a place of joy, collaboration, discipline, laughter, the ups and downs, and everything in between all of those things. That’s why we make clothes that make people comfortable. We make clothes that let people breathe and stretch and move and think. We make clothes that let them work. And we have a good time doing it.

Founded in 2012 with the belief that there is a better way, Mizzen+Main is a premium men’s brand with product rooted in performance fabrics and tailored silhouettes. Mizzen+Main is a multi-channel brand, comprised of our Ecommerce site, Retail Stores, and Wholesale Partners across the US, with our headquarters in Dallas, Texas. Our Values are simple and guide everything we do: We Have Commitments, We Think Big, We Act as Owners, We’re People Too, and We Never Settle.

 

Keyholder - Full Time - The Summit - Birmingham, AL

Reports To

The Keyholder will report to the Store Manager.

Job Overview

Mizzen+Main is looking for a highly motivated and enthusiastic Keyholder who will delight customers with exceptional service and take pride in exceeding their expectations. Applicants should possess an elevated taste level and an appreciation for men's premium products. 

Responsibilities and Duties

• Become a subject matter expert on Mizzen’s premium product and exemplify our brand values at the highest level.
• Discuss and provide advice on general trends in men’s fashion to confidently build and expand the customer’s wardrobe.  
• Cheerfully assist customers with inquiries, sales transactions, refunds, and exchanges.
• Contribute to team effort by consistently striving to achieve daily sales plans and developing relationships with customers that lead to future engagement.
• Participate in the completion of daily store projects while maintaining center focus on the customer's experience.
• Maintain store presentation and uphold visual displays in accordance with Mizzen brand standards.
• Participate in properly stocking, replenishing, folding, hanging, displaying and merchandising inventory.
• Understand and follow all company policies and procedures.
• Stay well-informed on events and promotional offers in-store and online, providing customers with a seamless shopping experience.
• Ensure on site events are executed successfully and in line with brand standards.

Qualifications

• Previous sales or customer service preferred.
• Excellent communication skills both oral and written, and the ability to handle multiple tasks at once.
• Proficient in computer and tablet technology
• Willing to work weekends and holidays as needed. 

What You Will Love About Working at Mizzen+Main. 

Not only are we makers of the best damn dress shirt, but we also strive to create the Best Damn Place to Work. We believe your work self can be your actual self because our office is more than just a place of work, and your job shouldn't be just another one of life's compartments. We build high performing teams and prioritize personal and professional growth and development. Do what you love and love what you do. Why wait? Today's a Good Day For It.