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Product Manager

Somerville, Massachusetts, United States
About Mobi.AI
 
Mobi builds technologies that expand the human ability to navigate the world. 
 
Mobi’s core ability is to model decision-making through a planning platform to solve complex problems for the individual and at scale that the human brain can’t solve alone. Mobi’s AI planning platform integrates robust data sets capable of fleet efficiency optimization, business process automation, as well as guiding travelers to the tastiest meals and off-the-beaten-path experiences worldwide. Mobi’s ability to solve tough problems at scale is being used by the world’s largest brands. 
 
Founded in the research labs of MIT in 2012, we work, build, and learn together at our headquarters in Somerville, MA. We’re proud to be backed by an outstanding group of investors, Firefly Venture Partners, RPM Ventures, and Enterprise Holdings, who share our commitment to building transformative travel technologies.
 
Working at Mobi
 
We welcome people with a range of backgrounds, identities, passions, and skills. We believe that difference breeds creativity. We know it’s not enough to hire people with diverse points of view: it is crucial to cultivate a culture of continued conversation. We are woman-led, and many identities are represented by the current team.
 
Our work is centered on four core values:  
  • Build with Care: We incorporate environmental and socially sustainable values in everything we build.
  • Center Diversity: We celebrate diversity on the team and through the products and partnerships we create.
  • Share Knowledge: We publish, speak, and consult to share as much knowledge as possible.
  • Real > Virtual: We build technology that unlocks real-world experiences. 

The Mobi Product Management team plays a critical role in driving the success of our AI-powered products by working closely with dedicated Mobi engineering teams. Each Product Manager owns and supports a specific product, collaborating across all aspects of product management—from strategy to execution.

As a Product Manager at Mobi, you will play a key role in driving the design, development, and growth of our Travel Agent Platform platform. You will collaborate closely with engineering, design, and business teams to deliver highly technical AI-powered solutions that meet user needs and business objectives.

Key Responsibilities:

  • Product Vision and Strategy

    • Establish technical goals and a clear development vision for Mobi’s Travel Agent Platform. 
    • Analyze user needs, business objectives, and product features to develop a comprehensive and prioritized feature roadmap.
    • Leverage market research and user feedback to identify growth opportunities and inform product decisions.

  • Product Development and Execution

    • Collaborate with engineering and design teams to guide the end-to-end development process, ensuring seamless execution and alignment across teams.
    • Write detailed product documentation and technical specifications by synthesizing input from engineering leaders to ensure clarity and precision.
    • Continuously improve the user experience, API design and management, system integration, and testing processes for the platforms.

  • User Research and Customer Engagement

    • Conduct thorough user research, surveys, and technical studies to identify user pain points and opportunities for improvement.
    • Partner with external customers for user testing and gather insights to enhance platform usability.
    • Develop customized API documentation and messaging based on customer needs, ensuring effective technical communication.

  • Leadership and Collaboration

    • Drive the product lifecycle from ideation to launch, ensuring that product initiatives are executed on time and align with Mobi’s overall business goals.
    • Present well-crafted and compelling product messaging to Mobi business leaders and external customers.
    • Assess the costs and benefits of technical projects, advocating for funding and resources to senior executives.

What We’re Looking For:

  • Proven Execution Skills: Demonstrated ability to deliver and scale complex technical products, particularly AI-powered platforms, with a focus on driving results and managing trade-offs. 5+ years of industry experience as a Product Manager, managing technical products or applications.
  • Educational Background:
    • Bachelor of Science degree or equivalent years of relevant work experience.
    • A master’s degree is preferred but not required.
    • Candidates with a BA will be considered if their prior experience and work history are highly relevant.
  • Technical Acumen: Strong understanding of technical limitations, trade-offs, and system complexities to guide decision-making and collaborate effectively with engineering teams.
  • Strategic Vision: Ability to craft and articulate a clear product vision paired with a strategic roadmap, driving products into new domains or industries while aligning with overall company goals.
  • Analytical Expertise: Exceptional skills in leveraging data and user insights to inform decisions, define product requirements, and prioritize features for maximum impact.
  • Domain Knowledge: Experience in navigating complex product spaces with a deep understanding of customer needs, market trends, and technical landscapes.
  • Collaboration & Communication: Proven ability to work seamlessly across engineering, design, and business teams, communicating technical and strategic decisions clearly to both internal and external stakeholders.
  • Leadership: Demonstrated ability to guide cross-functional teams, influence stakeholders, and drive consensus in ambiguous, fast-paced environments.
  • Customer Engagement: Skilled in gathering user feedback, conducting research, and presenting compelling, well-structured technical solutions to customers and business leaders.
Benefits & Perks
  • Competitive Base Salary + Annual Bonus
  • Comprehensive Health Insurance (Medical, Dental, and Vision) for you and your family, covered mostly by the company.
  • Company-paid Disability and Life Insurance
  • Paid Parental Leave (for all types of parents and families)
  • Equity ownership in the company
  • 401k Plan
  • Unlimited Paid Time Off + $1,000 Bonus for taking 5 consecutive days off
  • Flexibility to work anywhere in the world for one month a year
  • Tuition Reimbursement
  • Cell Phone & Transportation Reimbursement
  • Lunch daily from local Davis Square restaurants
  • Cozy office environment with a full kitchen, massage chairs, live plants, and much more! 
 
Mobi hires those willing to work either full-time in the office or on a hybrid schedule.
 
Equal Opportunity
 
We are an equal opportunity employer; applicants, employees, and former employees are protected from employment discrimination and harassment of any type based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, protected veteran status and genetic information (including family medical history), or any other characteristic protected by federal, state or local laws.

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