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Senior UX/UI Designer

New York, New York, United States

MoCaFi is committed to building a financial services platform that helps America’s marginalized communities create wealth through better access to public, private, and social capital. We are a fintech built for government and non-profit organizations committed to creating finance for all. Our platform is a turnkey digital banking solution for delivering cash payments, deposit accounts, and wealth empowerment tools at the city, state, and federal levels.

MoCaFi has distributed over $100M in guaranteed basic income, cash assistance, emergency rental assistance, and emergency utility payments in over a dozen municipalities.  We are led by a diverse team of finance, engineering, and startup professionals committed to closing America’s racial wealth gap. We offer FDIC-insured bank accounts, municipal-funded disbursement cards, and financial empowerment services directly to consumers and through our public and private sector partners.

MoCaFi is seeking a highly motivated and proactive senior UX/UI Designer to join the Product team. In this role, you will design, develop, and maintain our company app, which provides our customers with secure access to their accounts and enables them to monitor their account status. The role will build, test, and validate new and engaging tools while constantly enhancing products to improve the user experience. You will ensure a seamless user experience that aligns with the brand and business objectives. As an integral part of our Product team, this role will report to the Director of UX. 

Additionally, in this role, this individual will attend meetings and hash out minute details around prototypes and metrics. We thrive in the hustle of delivering an unparalleled product for our clients and customers. The salary range for this position is $80,000-130,000 per year, depending on the location and experience of the candidate. All US-based candidates are invited to apply as this position is remote; if you are based in the New York City metropolitan area, the position is hybrid.

Job Responsibilities:

  • Design and develop the user interface (UI) for a client app that allows users to securely log in and view the status of their payment requests.
  • Hire, manage, and develop the web design team.
  • Design Lo-Fi & Hi-Fi comps and prototypes for optimal user engagement.
  • Conduct research and design thinking activities to understand customer and client needs.
  • Develop Information Architecture, navigation, labeling, and search functions.
  • Ensure consistency in design and adherence to brand guidelines.
  • Gather and understand business requirements, legal impacts, and KPIs to deliver and measure success.
  • Lead Design Thinking and collaboration activities which include but aren’t limited to Service Blueprints, Customer Journeys, Personas, workflows, whiteboarding, card sorting, etc…
  • Present design progress and gain stakeholder buy-in.
  • Collaborate with Content Designers, Marketing, and Legal to ensure designs are compliant and consistent across various platforms and materials
  • Facilitate decision-making between business stakeholders and development teams
  • Conduct concept, usability, and A/B testing to improve website performance
  • Create new design components and provide ongoing website support
  • Manage competing priorities and ensure deadlines are met
  • Align with the development team to ensure the site meets accessibility standards (i.e., ADA compliance)
  • Stay updated on the latest UX trends, techniques, and technologies.

 

Required Qualifications:

  • Bachelor’s Degree in Human Centered Design and/or seven (7) years of experience, preferably in a startup environment.
  • 5+ years of design experience using Figma
  • 5+ years leading and developing a team
  • Knowledge of responsive design, user-centered design, interaction design, and UI/UX principles
  • Knowledge of web accessibility standards, HTML, CSS, Bootstrap, and JavaScript.
  • Experience with Scrum Agile development process
  • Proficiency in Adobe Creative Suite, Sketch, Figma, FigJam, Miro, Visio, or similar tools
  • Proficiency in Confluence, JIRA, or similar project management tracking system
  • Strong portfolio showcasing your design process and thinking
  • Must be permanently located and authorized to work in the United States

Why you'll love working here:

  • An empowering workplace that values initiative and critical thinking
  • Work on achieving our financial inclusion mission
  • A supportive and inclusive culture: recognizes contributions and celebrates wins
  • A welcoming environment that appreciates your bringing your entire self to work
  • Time to rest and recharge -- flexible time off policy as long as you can get your job done and make arrangements with your manager to cover you if needed

MoCaFi believes all persons should have equal access to its programs, facilities, and employment.  This policy is without regard to race, color, ancestry, national origin, age, gender, sexual orientation, gender identity, age, religion, disability, medical condition, genetic information, marital, or veteran status.

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