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Chief of Staff

San Francisco, CA

Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.

We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.

Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.

Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.

$250,000 - $300,000

Full-time / Onsite (5 days/week)

About The Role

We're hiring an independently driven and detail-oriented individual to join our Strategy & Operations team. In this role, you'll work directly with leadership on high-impact strategic initiatives spanning research, competitive intelligence, data analysis, and cross-functional operational support. This is a high-visibility position with a clear growth trajectory.

What You’ll Do

  • Conduct deep research on medical literature and clinical studies to inform content strategy, including reviewing papers, synthesizing findings, and helping script educational content

  • Monitor RSS feeds, industry publications, and news sources to surface emerging trends and developments in the healthcare space

  • Perform competitor research and analysis, evaluating other players in the market across product, positioning, clinical approach, and growth strategies

  • Prepare slides and briefing materials for weekly business reviews, all-hands meetings, and leadership presentations

  • Write internal memos and conduct SQL queries on Mochi data to surface insights and support data-driven decision making

  • Support cross-functional operational health checks, including monitoring hiring pipelines for the People team, reviewing growth channel performance, and tracking key metrics across teams

  • Explore and evaluate partnership opportunities, conducting outreach and initial conversations with potential partner companies

  • Foster a team-first mindset: humility, collaboration, and partnership are key

Who You Are

  • 2–4 years of experience

  • Bachelor's Degree in a STEM, life sciences, or related field; medical or clinical background strongly preferred

  • Ability to read, interpret, and critically evaluate medical and scientific literature

  • Business acumen with the ability to assess competitive landscapes, market dynamics, and strategic positioning

  • Comfortable working full-time, in-office in our downtown San Francisco office

  • Exceptional written and verbal communication skills — know how, when, and what to communicate with confidence and clarity

  • Analytical and detail-oriented, with comfort using SQL, Google Sheets, and data analysis tools to track performance and surface insights

  • A strong communicator who thrives in a fast-paced, collaborative environment

  • Hungry to learn, execute, and grow into a strategic leadership role

 

Life at Mochi 💫

At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

🥗 ALL MEALS CATERED – five days a week, breakfast lunch and dinner professionally catered. On-site Barista for unlimited espresso/matcha bar.

💰 Transport’s on us – Transportation benefits to make commuting painless

 💣 Profitable & Explosive Growth – Our growth is like trying to drink from a firehose while riding a rocket, as we commit to decisions that ensure long-term success, stability, and the well-being of our team and customers—all without the constraints of VC funding.

🚀 High-Impact Work – Be part of shaping the future of digital healthcare during an exciting period of growth and innovation.

👩‍💻 World-Class Team – Join a team of ex-Tesla, Citadel, SpaceX, Harvard, Princeton, Yale, Dartmouth, IIT across engineering, product, clinical, operations, and beyond—each bringing excellence and empathy to the table.

✨ All the standard bits –401(k) match, unlimited PTO, fully covered life insurance, super primo medical dental and vision for our injury prone team.

💸 Competitive Compensation – We offer a top-of-market salary and a generous equity package—because you deserve to share in the upside you help create.

📍 Prime Location – Our vibrant downtown San Francisco Q is just steps from public transit, great coffee shops, and everything the city has to offer.


The base salary for this full-time position ranges from $250,000 - $300,000, in addition to equity benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Candidate Privacy Notice

Please review Mochi Health's Candidate Privacy Notice here.

Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.

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