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PR & Communications Associate

San Francisco, CA

Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.

We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.

Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.

Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.

Healthcare is broken at the first step: patients can't find the right care, understand what it costs, or access the medications they need. Mochi Health is fixing this.

We're building an AI-driven marketplace that makes healthcare discoverable—connecting patients to the right providers, transparent pharmacy pricing, and affordable medications. Over the past few years, we've grown rapidly by combining clinical expertise with technology that actually works for real people, not just hospital systems.

Our platform does what legacy healthcare can't: it gives patients transparent pricing before they pay, personalized medication management that follows them across providers, and long-term access to their own medical records. We're proving that healthcare can be more affordable, more human, and far more intuitive than what exists today.

Join a team that's rebuilding healthcare from the patient up. At Mochi Health, you'll work alongside people who value bold thinking, inclusive collaboration, and getting meaningful work into the world. If you want to do the most impactful work of your career, this is where to do it.

Full-Time / Onsite in our San Francisco office (5 days/week)

About The Role

You'll be the second PR hire in Mochi Health history. That's not a small thing. Mochi is moving fast, growing strong, and the PR function is just getting started. There's a lot of ground to cover and a lot of upside for someone who wants to learn, own, and grow.

You'll work directly under our PR Lead, who will teach you the craft, give you real ownership early, and push you to think strategically from day one. This is a hands-on, execution-heavy role where no two days look the same. You'll support media relations, drive outreach, manage executive social media, and help build a PR program that punches above its weight.

If you're a go-getter who uses AI to work smarter, spots opportunities before being asked, and can write a sharp pitch and a punchy LinkedIn post with equal ease… we want to talk.

What You’ll Do

  • Research and identify media targets across health, tech, business, pharma, and lifestyle beats

  • Execute personalized pitch outreach and track response rates across beats

  • Monitor daily media coverage for Mochi and competitors, maintaining day-to-day list hygiene and outreach logistics

  • Monitor Qwoted daily for relevant healthcare, obesity, and longevity inquiries, submit responses to secure provider mentions in earned coverage

  • Own podcast outreach end-to-end: maintain and expand the target list, conduct outreach to bookers and hosts across health, business, and tech beats, and manage all booking logistics and guest prep

  • Own the conference and speaking pipeline: research events across health, tech, business, and pharma, evaluate strategic fit, submit speaker applications, and manage logistics for executive spokespeople

  • Own executive social media: manage day-to-day content and scheduling for CEO Myra Ahmad on LinkedIn and X, and support LinkedIn presence for various execs and team leads, writing sharp, on-brand copy that reflects each person's voice and Mochi's positioning

  • Own the day-to-day relationship with our TikTok content agency, coordinating briefs, feedback, and approvals to keep content on-brand and on-schedule

  • Monitor and respond to inbound patient emails via info@joinmochi.com through the admin portal, handling questions and requests in a timely and on-brand manner

  • Stay on top of trending conversations and identify reactive posting opportunities

Who You Are

  • 2-5 years of experience in PR, communications, or a related field (agency background a strong plus)

  • Hands-on experience with Muckrack or similar media monitoring platforms

  • Strong writer across formats (pitches, press releases, social copy, briefing notes)

  • Proficient in Excel for tracking outreach, coverage, and reporting

  • AI fluent! You use tools like ChatGPT, Claude, or similar to work faster and smarter, not as a crutch

  • Proactive by default. You spot opportunities, flag gaps, and bring recommendations without being asked

  • Organized and detail-oriented. You can juggle multiple outreach tracks without dropping the ball

  • A go-getter with a good sense of humor. You take the work seriously, not yourself

  • Detail-oriented, collaborative, and comfortable in a fast-paced, in-person environment in San Francisco

Life at Mochi 

At Mochi, we believe your best work happens when you feel your best—so we’ve designed an environment that fuels your creativity, supports your growth, and makes every day exciting.

🥗 Daily Meals and Espresso Bar - Breakfast, lunch, and dinner every weekday. Our on-site barista keeps the espresso and matcha flowing all day

💰 Pre-Tax Commuter Perks - Save on transit and parking through pre-tax commuter benefits

💸 Top-of-Market Compensation - We offer competitive salaries along with generous equity packages so you can share in the success you help create

💣 Profitable and Rapid Growth - We’re scaling fast, with financial discipline and long-term vision. No VC constraints, just sustainable momentum and smart decisions

🚀 High-Impact Work - Help shape the future of digital healthcare. Your work here directly improves lives and scales nationwide

👩‍💻 World-Class Team - Collaborate with teammates from Tesla, SpaceX, Citadel, Harvard, IIT, and more. We value excellence, humility, and empathy in equal measure

✨ Comprehensive Benefits - 401(k) with match, generous time off, life insurance, and high-quality medical, dental, and vision plans

💊 Mochi Health Membership – We cover your monthly subscription fee so you can experience the same care as our patients (medications not included)

🌴 Time to Recharge – Enjoy unlimited PTO, generous company holidays, and true flexibility. We trust you to take the time you need to rest, reset, and thrive

🧘 Wellness First – From weekly mindfulness sessions to group workouts and fitness perks, your physical and mental health are top priority

🎉 Team Socials and Community - We make time to connect through regular socials, happy hours, and spontaneous events. Our stocked kitchen doesn’t hurt either

📍 Downtown SF HQ - Our San Francisco office is just steps from BART, Muni, and great food. It’s designed for deep work and casual collaboration

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The base salary for this full-time position ranges from $100,000 to $120,000, in addition to equity and benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.

#LI-Onsite #LI-AK1

Workplace Policy

Mochi Health is an in-person company based in San Francisco, CA. Our team works together in person five days a week to foster collaboration, innovation, and strong connections. We believe that face-to-face interaction builds a culture of excellence and allows us to deliver the best outcomes for the patients and providers we serve.

Equal Opportunity

Mochi Health is an Equal Opportunity Employer. We make all employment decisions based solely on merit. We provide equal employment opportunities to all applicants and employees without discrimination on the basis of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, disability status, or any other applicable legally protected characteristic. We prohibit any form of discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

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Accommodations

Mochi Health complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local laws. We will reasonably accommodate qualified individuals with a disability during the application process and throughout employment as required by law.

If you need any assistance or accommodations due to a disability, please contact us at hr@joinmochi.com.

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