Job Application for RCM Presales Solutions Consultant at Modernizing Medicine, Inc.

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South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2024
2024 Black Book Awards, ranked #1 EHR in 11 Specialties
2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.

ModMed is hiring a driven RCM Presales Solutions Consultant to join our positive, passionate, and high-performing Sales team. As an RCM Presales Solutions Consultant, you play a critical role in driving successful sales outcomes by leading technical and operational discovery, designing customized RCM solutions, and articulating clear return on investment to key stakeholders. With deep subject matter expertise in ambulatory Revenue Cycle Management, you act as the strategic bridge between client needs and ModMed’s RCM and Practice Management product capabilities.

You possess advanced knowledge of RCM workflows—including front-end eligibility, charge capture, coding, claim management, payment posting, denial management, and collections—along with a strong understanding of ModMed’s PM platform, integrated partner solutions, and competing offerings in the market. This expertise allows you to confidently engage with executive leaders, billing teams, and operational staff to uncover business challenges and design solutions that improve financial performance.

Your core responsibilities include facilitating discovery conversations, conducting RCM workflow assessments, responding to RFPs, delivering compelling solution demonstrations, and collaborating on strategic sales presentations. By aligning ModMed’s capabilities with the client’s goals—such as improving net collection rates, reducing days in A/R, or automating key billing processes—you ensure every proposed solution is feasible, impactful, and differentiated.

In this role, you also contribute to broader sales enablement efforts by developing data-driven insights, ROI models, and tailored content that reflects evolving market trends. You are a go-to resource for the RCM sales organization and frequently partner with the Product, Marketing, and Customer Success teams to ensure ongoing alignment between what we sell and what we deliver.

This position requires a minimum of 5 years of experience as a Solutions Engineer, or 10+ years of combined experience in revenue cycle operations, medical billing, or practice administration, ideally within the ambulatory healthcare setting.

Your Role:

Partner with ModMed Sales focusing on our Strategic and Enterprise segments in a one-to-many model, providing Revenue Cycle Management (RCM) and financial/practice management expertise to prospects and clients as they evaluate our PM + RCM solutions. Help shape solution strategy by aligning client financial performance goals with ModMed’s differentiated offerings.
Lead business and functional discovery sessions with key stakeholders—including practice administrators, billing managers, and financial executives—to uncover RCM pain points (e.g., denial rates, days in A/R, low net collections) and understand each client’s operational objectives and challenges. Build credibility and influence early in the sales process
Compose and deliver superior sales presentations and live demonstrations of ModMed’s Practice Management and RCM solutions. Tailor messaging to address RCM-specific goals, articulate ROI, and differentiate ModMed through financial impact and workflow optimization. Audiences may include billing teams, practice management, and clinical leadership.
Leverage cross-functional teams—including Product, Engineering, Implementation, Customer Success, and Marketing—to ensure solution feasibility and alignment across the RCM lifecycle. Advocate for client needs while balancing strategic business priorities
Act as an internal subject matter expert (SME) in ambulatory RCM, mentoring peers, contributing to demo and content refinement, and sharing market feedback to influence product and go-to-market strategy.
Support RFPs, ROI analysis, and strategic sales content by contributing RCM data points, financial modeling, and competitive insights that demonstrate ModMed’s impact on revenue cycle performance.
Complete all required company training, and stay up-to-date on relevant ModMed products and services
Enter appropriate information into Salesforce.com in a timely manner
As required, represent ModMed at trade shows and other approved events

Skills & Requirements:

A bachelor's degree in Finance, Healthcare Administration/management, Medical Billing Specialist, or Accounting is highly preferred
Minimum of 5 years of experience as a Solutions Engineer and/or 10+ combined years of experience in financial practice management/administration with ModMed Practice Management or competing solutions
Has expert knowledge of ModMed Practice Management and Revenue Cycle Management (RCM) portfolio to demonstrate many/all products within at least three(3) medical specialties in order to maintain credibility with prospective customers. Provide proof points with relevant customer stories
Mastery of navigating remote presentations (Google Meet, QuickTime, Reflector, Figma)
Able to lead demonstrations, presentations, and discovery sessions across all segments (Key, Strategic, Enterprise) with minimal support from leadership
Excellent written, verbal, presentation, and interpersonal skills with a proven ability to communicate at a C-Suite level
Prioritizes tasks and manages time effectively in a fast-paced, deadline-bound environment
Ability to travel domestically up to 10%.

#LI-REMOTE #LI-SF1

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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Which of the following areas best represents your deep subject matter expertise within ambulatory Revenue Cycle Management (RCM)? (Select all that apply.) *

Front-end RCM workflows: Including patient eligibility verification, appointment scheduling, pre-registration, and demographic data capture to minimize claim rejections.

Charge Capture and Coding Optimization: Ensuring accurate and compliant coding (e.g., CPT, ICD-10) and efficient charge entry to maximize legitimate revenue.

Claims Management and Denial Resolution: Expertise in submitting clean claims, tracking claim status, identifying denial root causes, and implementing effective appeals processes.

Payment Posting and Reconciliation: Streamlining the accurate posting of payments, managing adjustments, and reconciling accounts to ensure financial accuracy.

Patient Collections and Accounts Receivable (A/R) Management: Strategies for effective patient billing, managing aged A/R, and optimizing collection efforts.

RCM System Implementation and Optimization: Experience with the full lifecycle of RCM system deployment, configuration, and ongoing performance enhancement.

RCM Performance Analytics and Reporting: Utilizing data to identify trends, measure key performance indicators (KPIs) like net collection rates and days in A/R, and drive continuous improvement.

Regulatory Compliance in RCM: Knowledge of relevant healthcare regulations (e.g., HIPAA, OIG guidelines, payer-specific rules) impacting the revenue cycle.

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RCM Presales Solutions Consultant

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