Job Application for Senior Manager, Cloud Engineering at Modernizing Medicine, Inc.

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South Florida Business Journal, Best Places to Work 2024
Inc. 5000 Fastest-Growing Private Companies in America 2024
2024 Black Book Awards, ranked #1 EHR in 11 Specialties
2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)

Who we are:

We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.

ModMed is seeking a highly skilled and experienced Senior Manager, Cloud Engineering to lead our cloud engineering team and oversee the design, implementation, and optimization of cloud-native solutions. This role will focus on leveraging AWS cloud technologies to drive efficiency, scalability, and cost-effectiveness, while ensuring that cloud architecture aligns with business goals and financial objectives. The ideal candidate will also embrace Observability and Site Reliability Engineering (SRE) principles to ensure the reliability, performance, and availability of cloud-based systems.

Your Role:

Team Leadership and Development:
- Lead, mentor, and manage a team of cloud engineers, fostering a culture of innovation, collaboration, and continuous improvement.
- Drive performance through goal-setting, career development, and effective team management.
Cloud Strategy and Architecture:
- Develop and implement cloud strategies that align with business objectives and support the transition to cloud-native environments.
- Design and architect AWS cloud-native solutions utilizing services such as EC2, S3, Lambda, RDS, EKS, and CloudFormation.
- Promote the adoption of microservices, serverless, and containerized architectures to optimize resource utilization and scalability.
AWS Cloud-Native Architecture:
- Lead the implementation and scaling of AWS cloud-native solutions, ensuring high availability, fault tolerance, and disaster recovery.
- Ensure cloud solutions are cost-effective, secure, and scalable by leveraging AWS best practices.
Cost Optimization and FinOps:
- Actively manage cloud resource usage and optimize for cost savings, implementing rightsizing, auto-scaling, and efficient resource allocation.
- Collaborate with finance teams to implement FinOps practices, track cloud expenses, and manage cloud budgets effectively.
- Develop and report on cloud cost optimization strategies, implementing chargeback or showback models as necessary.
DevOps, Automation, and Observability:
- Drive the adoption of DevOps practices, CI/CD pipelines, and infrastructure-as-code (using AWS CloudFormation, Terraform) to streamline cloud operations.
- Implement comprehensive observability (monitoring, logging, alerting) across cloud infrastructure and applications to ensure transparency and rapid response to issues.
- Leverage tools like AWS CloudWatch, Prometheus, Grafana, and DataDog to track performance and ensure proactive issue detection and resolution.
Site Reliability Engineering (SRE) Mindset:
- Embrace and implement SRE principles to ensure the reliability, performance, and availability of cloud services.
- Focus on building systems that are fault-tolerant, highly available, and efficient under varying loads.
- Establish service level objectives (SLOs), service level indicators (SLIs), and error budgets to measure and improve service reliability.
Security and Compliance:
- Ensure that cloud solutions adhere to industry best practices for security, compliance, and data privacy (AWS IAM, encryption, and vulnerability management).
- Implement security measures to safeguard cloud applications and data.
Collaboration and Communication:
- Collaborate with cross-functional teams (development, product, and IT operations) to ensure alignment on cloud strategies and business goals.
- Communicate technical solutions and cloud strategies effectively to stakeholders at all levels.

Skills & Requirements:

Bachelor's degree in Computer Science, Information Technology, or a related field (Master’s preferred).
7+ years of experience in cloud engineering with a strong focus on AWS technologies.
Proven experience in designing, implementing, and scaling AWS cloud-native solutions.
Strong knowledge of cloud cost optimization, FinOps, and managing cloud budgets and expenses.
Expertise in DevOps, CI/CD pipelines, infrastructure-as-code, and observability.
Experience implementing SRE principles to drive service reliability and performance.
Familiarity with AWS services like EC2, Lambda, S3, RDS, DynamoDB, CloudFormation, and EKS.
Strong leadership and team management skills with experience driving cross-functional collaboration.
Excellent communication skills and the ability to present technical information to non-technical stakeholders.

Preferred Skills:

AWS Certified Solutions Architect – Professional or equivalent certifications.
Experience with containerization (Docker, Kubernetes) and serverless architectures.
Strong understanding of cloud security best practices and compliance requirements.
Familiarity with observability tools such as Prometheus, Grafana, and DataDog.

#LI-DV1

ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:

India

Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
Allowances: Annual wellness allowance to support your well-being and productivity,
Earned, casual, and sick leaves to maintain a healthy work-life balance,
Bereavement leave for difficult times and extended medical leave options,
Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.

United States

Comprehensive medical, dental, and vision benefits, including a company Health Savings Account contribution,
401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
Generous Paid Time Off and Paid Parental Leave programs,
Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.

PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.

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Senior Manager, Cloud Engineering

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