Pre-Sales Solutions Consultant, Clinical
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- South Florida Business Journal, Best Places to Work 2024
- Inc. 5000 Fastest-Growing Private Companies in America 2024
- 2024 Black Book Awards, ranked #1 EHR in 11 Specialties
- 2024 Spring Digital Health Awards, “Web-based Digital Health” category for EMA Health Records (Gold)
- 2024 Stevie American Business Award (Silver), New Product and Service: Health Technology Solution (Klara)
Who we are:
We Are Modernizing Medicine (WAMM)! We’re a team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care through an intelligent, specialty-specific cloud platform. Our vision is a world where the software we build increases medical practice success and improves patient outcomes. Founded in 2010 by Daniel Cane and Dr. Michael Sherling, we have grown to over 3400 combined direct and contingent team members serving eleven specialties, and we are just getting started! ModMed's global headquarters is based in Boca Raton, FL, with a growing office in Hyderabad, India, and a robust remote workforce across the US, Chile, and Germany.
ModMed is hiring a Pre-Sales Solutions Consultant, also known internally as a "Solutions Engineer," to showcase the value of our Electronic Health Record software through engaging conversations and impactful solution demonstrations. The primary responsibility of the Solutions Engineer is to advance qualified sales opportunities by ensuring that ModMed solutions effectively address the client's key challenges, help achieve their desired practice outcomes, and deliver value that surpasses competitive offerings.
Your Role:
- Partner with the ModMed Sales team by providing functional and clinical expertise to our prospects and clients as they evaluate our solutions for their practice.
- Conduct clinical discovery sessions and workflow analysis to understand their unique challenges and practice objectives.
- Compose and deliver superior onsite and remote product demonstrations of ModMed and partner software solutions to prospective customers. The presentations must articulate the sales message, focus on value, differentiate ModMed, and leave a strong and positive impression with the audience, which will include clinical staff (Physicians, RNs, PAs, MAs, etc.) and other practice leaders.
- Conduct onsite clinical workflow analysis and solutions demonstrations/presentations based on observations and understanding of best practices
- Provide consistent post-sale support in the form of accurate knowledge transfer to ModMed professional services with the goal of ensuring a smooth pre-sale to post-sale transition and optimal client experience.
- Assist in the completion of RFI/RFP/Security Questionnaires required to support the closure of net new opportunities.
- Consistently build ModMed solution expertise by maintaining a growth mindset and proactive learning. Appropriately leverage Sr. SE, Sr. SC, and Principal SC team members to accelerate learning of current financial solutions and planned financial product enhancements.
- Demonstrate value and discuss the functionality of all ModMed's ancillary products such as Relatient, analytics, and Klara.
- Assists with the development of educational and training materials (white papers, internal videos, etc) that will be consumed by all solutions engineers. Additionally, assists the Sr. SE in the creation of and updates to client-facing Consensus videos for their assigned product(s).
- Support one-to-many sales and marketing events, both on-site and remotely.
Skills & Experience Requirements:
- Requires up to 50% domestic travel
- Bachelor’s degree preferred, with relevant experience considered in lieu of a degree.
- 3 years of clinical experience as a Physician Assistant, Registered Nurse, Medical Assistant, Scribe, or other clinical specialist, and/or prior experience with ModMed EHR or competing solutions.
- Experience conducting remote presentations (Google Meet, QuickTime, Reflector)
- Extensive knowledge of medical practice operational and clinical workflows, along with a strong understanding of healthcare business processes.
- Excellent written, verbal, presentation, and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
- Active listener, adaptable, coachable, and a strong communicator at all levels of the organization.
- Naturally curious, engaging, unafraid to ask questions, and passionate about continuous learning and improvement.
- Thrive in a fast-paced, dynamic, virtual, and innovative environment.
#LI-REMOTE #LI-SF1
ModMed Benefits Highlight: At ModMed, we believe it’s important to offer a competitive benefits package designed to meet the diverse needs of our growing workforce. Eligible Modernizers can enroll in a wide range of benefits:
India
- Meals & Snacks: Enjoy complimentary office lunches & dinners on select days and healthy snacks delivered to your desk,
- Insurance Coverage: Comprehensive health, accidental, and life insurance plans, including coverage for family members, all at no cost to employees,
- Allowances: Annual wellness allowance to support your well-being and productivity,
- Earned, casual, and sick leaves to maintain a healthy work-life balance,
- Bereavement leave for difficult times and extended medical leave options,
- Paid parental leaves, including maternity, paternity, adoption, surrogacy, and abortion leave,
- Celebration leave to make your special day even more memorable, and company-paid holidays to recharge and unwind.
United States
- Comprehensive medical, dental, and vision benefits
- 401(k): ModMed provides a matching contribution each payday of 50% of your contribution deferred on up to 6% of your compensation. After one year of employment with ModMed, 100% of any matching contribution you receive is yours to keep.
- Generous Paid Time Off and Paid Parental Leave programs,
- Company paid Life and Disability benefits, Flexible Spending Account, and Employee Assistance Programs,
- Company-sponsored Business Resource & Special Interest Groups that provide engaged and supportive communities within ModMed,
- Professional development opportunities, including tuition reimbursement programs and unlimited access to LinkedIn Learning,
- Global presence and in-person collaboration opportunities; dog-friendly HQ (US), Hybrid office-based roles and remote availability for some roles,
- Weekly catered breakfast and lunch, treadmill workstations, Zen, and wellness rooms within our BRIC headquarters.
PHISHING SCAM WARNING: ModMed is among several companies recently made aware of a phishing scam involving imposters posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote "interviews," and making fake job offers in order to collect personal and financial information from unsuspecting individuals. Please be aware that no job offers will be made from ModMed without a formal interview process, and valid communications from our hiring team will come from our employees with a ModMed email address (first.lastname@modmed.com). Please check senders’ email addresses carefully. Additionally, ModMed will not ask you to purchase equipment or supplies as part of your onboarding process. If you are receiving communications as described above, please report them to the FTC website.
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