Director, Internal Communications

About Moloco:

Moloco builds some of the most powerful AI advertising solutions in the world. Our name—short for "machine learning company"—reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy.

Built with AI from day one, Moloco’s planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media enables retailers and marketplaces to build revenue-generating ad businesses that balance user experience and advertiser performance.

Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin.

Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now!

The Opportunity:

• Help define and own Moloco's employee communications strategy, leading the day-to-day of our global internal communications programs and evolving the function as the company scales.
• Partner with senior leaders on change communications, building clear narratives, toolkits, and cascades that drive understanding across a globally distributed team.
• Design and implement internal communications programs that connect employees across regions and reinforce culture and strategy.
• Collaborate on high-stakes internal communications: executive messages, company announcements, town hall remarks, and sensitive employee-facing content.
• Establish channel governance and communication standards across platforms, with clear guidance on when and how to use each.
• Build measurement for internal communications effectiveness, tracking reach, clarity, and engagement to continuously improve how we communicate.
• Coach and prepare executives for internal moments, including talking points, message alignment, and delivery guidance.
• Partner with recruiting and onboarding teams to ensure new hires understand Moloco's culture, values, and story from day one.
• Navigate cultural and regulatory differences in communications approaches across North America, EMEA, APAC, and other key regions
• Anticipate issues and coordinate across Communications, Legal, and People to ensure timely, accurate, and trusted employee communications.

How Do I Know if the Role is Right For Me?

• 8-10 years of strategic communications experience with significant experience leading internal or employee communications at a high-growth or public company.
• Proven track record building or transforming an internal communications function, with clear impact on alignment, culture, and employee understanding.
• Exceptional writing and editing skills; able to translate complex business strategy into clear, human communication for a globally distributed, technically diverse workforce.
• Experience leading change communications and company-wide forums in partnership with People, Legal, and Finance.
• Strong executive presence and coaching ability; comfortable preparing senior leaders for high-visibility internal moments.
• International communications experience with demonstrated understanding of how cultural and regional differences shape employee communication.
• High judgment and discretion, with experience navigating sensitive communications in a fast-moving, high-stakes environment.
• AI fluency and curiosity: as an AI company, we expect our communications leaders to actively explore how new tools and practices can make the function smarter and faster.

Moloco Thrive: Benefits and Well-Being: 

We take care of you and create the conditions for you to do the best work of your career. Through a lens of inclusion, we offer innovative benefits that empower our employees to take care of themselves and their families so they can do the best work of their lives.

Moloco Values: 

• Lead with Humility: Everyone’s voice is respected, valued, and heard. With humility, we become more open and accessible to each other. We win, lose, and learn together. Accountability and feedback are essential to our success. 
• Uncapped Growth Mindset: We see all situations as opportunities to learn, grow, and improve as individuals and as an organization. We seek diverse perspectives, encourage curiosity, and promote experimentation to push the boundaries of what’s possible. 
• Create Real Value: We pursue the most impactful opportunities with rigor and integrity. We take intelligent risks and make disciplined trade-offs to maintain deep focus. We help our customers win by delivering durable value. 
• Go Further Together: We’re one team working towards one mission and vision. We collaborate proactively and inclusively, involving the right people at the right time and in the right way. We strive to create a more equitable workplace. We won’t let each other fail. 

Additional Resources: 

• Moloco Company Blog 
• Moloco Leadership
• Moloco Newsroom 

AI Use in Interviews

Our interview process is designed to get to know the real you. Unless a round specifically includes AI as part of what's being assessed, we ask that candidates engage without AI assistance. Please review our AI Use in Interviews Policy before your interview to understand what to expect. Failure to comply with this policy may impact your candidacy.

Equal Opportunity: 

Creating a diverse workforce and a culture of inclusion and belonging is core to our existence. To reach our goals, diversity of talent and thought is a critical component of how we operate as an organization. Our workforce is our superpower, and we know that fostering a culture of inclusion, authenticity, and belonging gives us the greatest opportunity to achieve our vision to become the scaling engine for the Internet economy.

Moloco is an equal opportunity employer. We highly value diversity in our current and future employees and do not discriminate (including in our hiring and promotion practices) on the basis of race, color, creed, religion, national origin, age, sex and gender, gender expression and identity, sexual orientation, marital status, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by law.

Candidate Privacy Notice:

Your privacy matters to us. By applying, you acknowledge that you’ve reviewed our Candidate Privacy Notice.