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Fulfillment and Logistics Coordinator

Park City, Utah, United States

Company Overview:

Momentous is a dynamic, fast-growing human performance company offering the highest quality supplements designed to enhance physical and cognitive well-being. At Momentous, we believe that people at their best will produce a positive impact in their personal lives, communities, and, ultimately, the world. No matter our customer's goal or what they want to achieve, we are on a relentless quest to help them get there. We work with some of the greatest minds in science and athletic performance who tap into the latest research and real-world experience to create a portfolio of products designed with one common goal—to help our customers be their best.

What we’re proud of:

  • Best in the field. We have built an advanced network of world-renowned experts in the field of human performance.
  • Trusted and used by the best. We are honored to work with more than 150 teams in professional and NCAA sports, including Stanley Cup Champions, Tour de France winners, and all NFL Teams.
  • Push what’s possible. Named to the prestigious Inc. 5000 list three years in a row (#392 in 2025) as one of the fastest-growing companies in the US. Ranked #4 in the Rocky Mountain Region in 2025. 

Position Summary:

The Fulfillment & Logistics Coordinator supports the execution of retail and wholesale order fulfillment, ensuring accurate, compliant, and on-time delivery across key accounts. This role plays a critical part in managing order processing, EDI workflows, 3PL coordination, and shipment tracking - helping ensure Momentous meets customer requirements and maintains strong retail partnerships.

Working closely with the Fulfillment Manager and cross-functional teams, the Coordinator provides day-to-day operational support, maintains visibility into order status, and proactively identifies risks that could impact on-time, in-full (OTIF) performance. This role is ideal for a detail-oriented operator who thrives in a fast-paced environment and enjoys working at the intersection of systems, logistics, and customer execution.

Responsibilities:

  • Support order processing for an assigned group of retail accounts in Shopify (EDI/SPS Commerce and manual entry) ensuring alignment with customer POs, pricing and compliance requirements.
  • Support adherence to routing guidelines provided by the Fulfillment Manager. 
  • Maintain retail trackers and provide visibility into order status, proactively flagging risks or discrepancies to support timely execution.
  • Assist with EDI workflows for assigned accounts, including ASN preparation, validation, and transmission, and help troubleshoot errors or chargeback risks with internal teams and external partners.
  • Support coordination with 3PL partners to drive on-time, in-full (OTIF) performance, including monitoring fulfillment progress, identifying delays or shortages, and escalating issues as needed.
  • Help facilitate communication between internal teams (Sales, Operations and CX) and 3PLs to ensure accurate and efficient order execution.
  • Assist with freight coordination for outbound retail shipments, including scheduling pickups, confirming routing compliance, and supporting inbound logistics as needed.
  • Support invoicing activities for assigned customers, ensuring invoices align with shipped orders and POs, and assist with payment tracking and discrepancy resolution in partnership with AP.
  • Maintain accurate product, order, and customer data across systems to support 3PL operations, reporting, and compliance.
  • Assist the Fulfillment Managers with process improvements, system enhancements (e.g., Fulfil.io), and documentation to standardize workflows across retail accounts.

Qualifications:

Education & Experience:

  • Bachelor’s degree in Supply Chain, Operations, Business, or related field preferred.
  • 1–3 years of experience in fulfillment, logistics, supply chain operations, or order management (CPG, retail, or ecommerce experience preferred).
  • Experience working with ERP, EDI platforms (e.g., SPS Commerce), Shopify, or 3PL partners is a plus.

Skills & Competencies:

  • Strong attention to detail and accuracy in managing orders, data, and documentation.
  • Familiarity with order processing, EDI workflows, and retail compliance requirements.
  • Ability to manage multiple priorities and timelines in a fast-paced environment.
  • Strong communication skills with ability to coordinate across internal teams and external partners.
  • Proficiency in Excel/Google Sheets and comfort working across multiple systems.
  • Problem-solving mindset with ability to identify issues and escalate appropriately.

Attributes:

  • Highly organized, reliable, and execution-focused.
  • Proactive and solutions-oriented, with a willingness to learn and improve processes.
  • Comfortable working in an evolving, growth-stage environment.
  • Team-oriented with a strong sense of ownership and accountability.

Benefits:

  • Our fast-paced, high growth environment creates a strong opportunity for professional development born from evolving experiences
  • Competitive cash compensation plus employee stock options
  • Health/Vision/Dental
  • 401k Match
  • Unlimited PTO 
  • Finish Line Fridays - finish at 3:00 every Friday
  • Generous set of observed holidays (18 days of office closure in 2026)
  • $1,000 annual perks program to support a high-performance lifestyle
  • Access to Momentous products and merchandise 

Location:

This is a hybrid role based out of our Park City headquarters.

EQUAL EMPLOYMENT OPPORTUNITY

Momentous provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We are committed to bringing together individuals from different backgrounds and perspectives, and providing employees with a safe and welcoming work environment where everyone can thrive. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

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